Product Owner: Remittances & Payments at Mukuru

• We are looking for an experienced Product Owner who enjoys a challenge. This role would afford you the opportunity to own and drive product strategy in fast-paced, agile team environment, while collaborating across verticals in the business. Our Product Owners are a key part of our process to help facilitate a diverse group of bright and passionate people, who are responsible for building and operating our enterprise level systems at the core of the business.
• The main purpose of this role is to maximise the value of technical capability to the business while driving innovation and ensuring customers are at the forefront of the process. This specific role is focussed on our remittances & payments products, which is a multi-role, multi-country, multi-platform architecture. The Product Owner reports directly to the Head of Product Domain: Remittances &.
• This position is responsible for taking a leading role in driving innovation within the Remittances & Payments domain, in addition to defining features, prioritising these together with a Scrum team and estimating timelines to provide a clear roadmap for the product.
• The Product Owner liaises extensively with the business to ensure business needs are effectively mapped to definable products & features. This position provides support to the agile Scrum team. Internal liaison takes place with department heads, operational areas and the broader IT team. External liaison takes place with 3rd parties - both partners and suppliers.

Duties And Responsibilities (includes But Is Not Limited To)

• Support the Domain Head in driving the roadmap, based on insights, and champion this across your engineering team.
• Drive product development and support the day-to-day needs of the Scrum team in understanding the business requirements and priority.
• Write user stories, prioritise backlogs, manage release activities and support sprint ceremonies.
• Define detailed use cases, product requirements, and technical specs needed to support roadmap initiatives.
• Continuously innovate and iterate as you deliver your roadmap in order to provide the best product and solutions possible.
• Ensure effective collaboration across a diverse range of teams and stakeholders to balance the needs and priorities of the business and our customers.
• Work cross-functionally with engineering, delivery, support, architecture, and business partners.
• Make suggestions for better solutions or features informed by data and research.
• Define, track and measure product/project value or metrics as appropriate.
• Accountable for the reporting and performance metrics

Key Requirements

• Grade 12 or equivalent (Essential)
• Recognised product owner/business analysis/information systems qualification (Desirable)
• Min 5 years experience in related IT field
• Previous experience working in an Agile environment (Scrum preferably)
• Experience in the financial or retail industry (Desirable)
• Payments and processing experience (Desirable)
• Knowledge of the business operations and products
• Knowledge of agile methodology
• Knowledge of systems/technical knowledge/integrations