Product Owner -VAPS at Nedbank

Job Purpose

To provide actuarial solutions to internal and external clients within the insurance industry; in line with Nedbanks Client Value Proposition.

Job Responsibilities

• Develop the marketing and communication strategy and plan by understanding business strategy and client insights.

• Oversee tasks; resources and internal and external stakeholders to ensure relevant; timeous implementation of initiative

• Meet business objectives by recommending; managing and controlling the budget.

• Minimise cost to income ratio by providing input to operational budgets.

• Ensure transformational targets are met for own team through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list.

• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).

• Address issues raised in culture surveys by participating in the development and implementation of action plans.

• Create a client service culture through various required interventions.

• Support and encourage staff to participate and support corporate responsibility initiative.

• Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement.

• Encourage team to generate innovative ideas and share knowledge.

• Engage and collaborate with internal and external stakeholders to ensure effective and efficient implementation of marketing initiatives.

• Drive research to inform relevance.

• Manage performance of staff by implementing performance agreements; ensuring a clear vision; agreeing on goals and objectives; providing regular feedback on performance; recognising and rewarding achievement and take appropriate corrective action where required.

• Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken.

• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.

• Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs.

• Contribute to team effectiveness byfollowing the recruitment process when recruiting talent.

• Maintain a capable high performing team andensure an environment for optimal performance is created by identifying talent pool through conducting career conversations; utilising the talent grid principles and developing talent retention programmes (e.g. rotation).

• Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings.

• Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list.

• Manage; write and communicate the briefs by applying the Nedbank Marketing Way.

• Manage and evaluate the campaign milestones by adhering to the campaign management process.

• Comply with corporate governance requirements to minimise risk to all stakeholders.

• Management of agencies and vendors through regular engagements.

• Manage resources to meet business objectives.

People Specification

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Bachelor of Commerce , Bachelor of Science

Essential Certifications

Preferred Certifications

Type of Exposure

• Comparing two or more sets of information" "Working with a group to identify alternative solutions to a problem

• Completing various administrative duties (e.g. Naming conventions; files and folder maintenance; data management)

• Managing conflict situations

• Comparing two or more sets of information

• Communicating internally and external

• Capturing data

• Checking accuracy of documentation and records

• Building and maintaining effectiv3e relationships with internal and external clients

• Managing customer expectations

• Working in a team

• Working in a fast-paced environment

Minimum Experience Level

2 - 4 years in the Actuarial field.

Technical / Professional Knowledge

• Administrative procedures and systems

• Banking knowledge

• Business principles

• Business terms and definitions

• Data analysis

• Governance, Risk and Controls

• Microsoft Office

• Nedbank culture and values

• Nedbank vision and strategy

• Relevant software and systems knowledge

• Business writing skills

Behavioural Competencies

• Adaptability

• Applied Learning

• Communication

• Collaborating

• Innovation

• Work Standards