Product Specialist: Lenovo ISG (Midrand) at Mustek Limited

Job Purpose:

• Product Specialist for Lenovo ISG is responsible for supporting the sales team with technical pre-sales assistance, solution design, quoting, deal registration, and administrative coordination.
• This role bridges the gap between sales, vendors, and customers to ensure accurate, timely, and competitive infrastructure solutions. The position requires a strong understanding of data centre technologies (servers, storage, networking), Lenovo ISG portfolio, and internal operational processes within an IT distribution or reseller environment.

Responsibilities:

Pre-Sales Support

• Assist account managers in designing Lenovo ISG solutions (ThinkSystem servers, storage, networking, hyperconverged infrastructure).
• Interpret customer requirements and translate them into bill of materials (BOMs).
• Provide technical guidance on configurations, compatibility, and sizing.
• Engage with Lenovo vendor teams for solution validation and special bids.
• Support proof-of-concepts (POCs) and solution positioning where required.

Quoting & Pricing

• Prepare accurate and competitive quotes using Lenovo tools (e.g., Lenovo Data Center Solution Configurator – DCSC).
• Manage deal registrations, special pricing requests (SPR), and bid proposals.
• Ensure pricing aligns with vendor programmes, rebates, and promotions.
• Track and follow up on quotes to closure.

Administrative & Sales Support

• Maintain CRM system accuracy (opportunities, pricing, customer details).
• Assist in order processing, stock checks, and lead times.
• Liaise with procurement and logistics for availability and delivery timelines.
• Handle documentation such as proposals, tenders, and compliance requirements.

Vendor & Partner Engagement

• Build working relationships with Lenovo ISG teams and internal stakeholders.
• Stay updated on Lenovo product updates, promotions, and certifications.
• Assist in coordinating marketing campaigns, webinars, and partner enablement initiatives.
• Attend meetings / engagements with clients / partners when required.
• Attend functions when required

Pipeline & Reporting

• Support pipeline tracking and reporting for ISG opportunities.
• Provide insights on deal progression, risks, and opportunities.
• Assist sales leadership with weekly/monthly reporting.

Qualifications and Experience

• Matric
• Valid code 8 driver’s license and own transport
• 2–5 years in IT pre-sales, internal sales, or technical admin role
• Preferably within IT distribution or OEM environment
• Relevant certifications (advantageous):
• Lenovo ISG accreditations
• VMware / Microsoft / Nutanix fundamentals
• Diploma or Degree in IT, Engineering, or Business (preferred)

A successful candidate will be:

• Detail-oriented and process-driven
• Technically curious with a willingness to learn Lenovo ISG solutions
• Commercially aware and deadline-focused
• A strong team player supporting sales growth

Knowledge and Skills:

• Basic Technical product offering knowledge
• Internal reporting structures and procedures
• Quality, health and safety standards/systems
• Excellent customer service knowledge

Technical Skills

Understanding of:

• Servers (rack, tower, edge), Storage (SAN, NAS, HCI), Networking fundamentals, Virtualisation platforms (VMware, Hyper-V, Nutanix)
  Ability to interpret technical specifications and create configurations
• Familiarity with Lenovo ISG portfolio (advantageous

Business & Operational Skills

• Strong attention to detail and accuracy in quoting
• Commercial awareness (pricing, margins, deal structuring)
• Ability to manage multiple quotes and deadlines simultaneously
• Strong administrative discipline

Communication Skills

• Ability to communicate technical concepts in a clear, business-friendly manner
• Strong internal collaboration with sales, procurement, and vendors
• Professional engagement with customers and partners

Closing Date 10 July 2026