Project Delivery Manager – Insights (Custom & Communities) at IQbusiness

Job Description

• We are looking for a Project Delivery Manager to join our Insights team, specifically within our Custom & Communities practice.
• This is not a traditional project management role.
• The role is suited to an experienced Delivery / Programme / Operations Manager who has worked within market research, consulting, analytics, or professional services environments, and is comfortable managing delivery across multiple projects and teams.

Key responsibilities:

Delivery Management & Capacity Planning

• Maintain visibility of delivery demand and team capacity across multiple projects
• Support effective resourcing and realistic project sequencing
• Improve delivery predictability and reduce bottlenecks

Operational & Delivery Governance

• Track project timelines, milestones, and overall delivery status
• Implement and maintain delivery processes, tools, and reporting
• Ensure alignment between delivery plans and operational capacity

Stakeholder Management

• Work closely with Insights Leads, project teams, and senior stakeholders
• Provide visibility and updates on delivery performance and risks
• Support cross-team coordination and collaboration

Risk & Performance Management

• Identify delivery risks, dependencies, and constraints early
• Recommend practical solutions to improve delivery efficiency
• Continuously improve delivery processes and workflows

Proposal & Planning Support

• Provide input into project planning, timelines, and resourcing for new work
• Ensure alignment between client expectations and delivery capability

Minimum Requirements:

• 5–7 years’ experience in: Project Management / Programme Management / Delivery Management / Operations Management
• Experience within: Market Research / Insights / Consulting / Analytics / Professional Services
• Proven experience managing multiple projects or portfolios simultaneously
• Strong understanding of Capacity planning, Resource management and Delivery coordination

Advantageous:

• Experience within an insights or research environment
• Exposure to client delivery in consulting or agency environments