Property Management Assistant at Cherry Assistant

• We are hiring a Property Management Assistant for a part-time role, this would be fully remote for a U.S.-based Property Management company.
• The role is ideal for someone who is detail-oriented, highly organized, and experienced in managing rent delinquency follow-ups, vacancy tracking and coordinating with property managers.

Key Responsibilities:

• Pull and review monthly rent delinquency reports per property using AppFolio.
• Maintain and update delinquency and vacancy tracking spreadsheets.
• Track tenant balances, payment plans, notices, and legal timelines accurately.
• Proactively follow up with property managers regarding:
• Rent collection status
• Missed payments and next action steps
• Posting of three-day notices and eviction filings
• Court dates and outcomes
• Set calendar reminders and follow-ups for payment commitments, notices, and deadlines.
• Move units between delinquency and vacancy trackers as statuses change.
• Track vacancy readiness, turnover status, and communication with managers on next steps.
• Serve as the primary point of contact for property managers, reducing direct owner involvement.
• Provide clear visibility and reporting so ownership can quickly assess portfolio status.

Required Qualifications:

• 3+ years in a property management/real estate administration role.
• 2+ years of experience working with AppFolio.
• 1+ years of experience in a remote role.
• Strong organizational and tracking skills.
• Excellent written and spoken English.

Preferred Qualifications:

• Rent Manager (software) experience
• Familiarity with mobile home parks is a plus.

Required Skills/Tools: Schedule & Pay:

• AppFolio
• Google Workspace
• Rent Manager (software)