Provincial Sales Supervisor at Mukuru

Awesome opportunities exists for Provincial Sales Supervisors to join our team. This positions will be based in the Western Cape.

The main purpose of this role is to expand and grow provinces through territory expansion as well as manage regionals.

Duties and Responsibilities (includes but is not limited to):

• Manage the sales and targets in assigned provinces to ensure the customer base grows
• Motivate team in order to work towards sales targets
• Manage effective cost management within province
• Quantify money value requests against activities
• Compile quarterly budget report
• Track own revenue against budgeted targets on a monthly basis
• Manage and develop awareness of the Mukuru brand and services
• Ensure sufficient stock of flyers and pamphlets are available for the province at all times
• Establish ways to increase the awareness of the Mukuru brand and the services offered
• Manage calendar promotions, as well as additionally, carry out additional promotions throughout the year
• Always manage professional appearance of self and team, in compliance with Mukuru brand and CI
• Increase amount of conversions per month as well as the total amount of money remitted by the province per month
• Ensure that regional supervisors providers are kept up to date on the latest Mukuru offerings, AML ruling, exchange control procedures and rules and regulations
• Propose innovative and creative ideas to sales supervisors
• Identify ways to grow the base and submit weekly report
• Conduct analysis from data on Power BI to identify trends
• Create and submit weekly reports
• Monitor all sales activities in the province and report on all relevant information
• Conduct competitor and market analysis and provide monthly reports
• Carry out and follow the instruction of the Sales Manager
• Conduct competitor and market analysis and provide monthly reports
• Resolve escalated HR and IR issues for all sales staff
• Ensure staff disciplinary hearings and dismissals are done efficiently and effectively
• Complete all required documentation and ensure contracts are in place for new staff
• Provide guidance, empowerment and enable sales staff within the province.
• Coach and mentor team
• Maximizes revenue by selling all facets of the Mukuru product's to previous, current and potential clients.
• Regularly meets and exceeds assigned revenue goals.
• Maintains and keep and communicate accurate sales records and reports.
• Travels locally to conduct outside sales calls promote the Mukuru and review competition reader boards to develop leads
• Prepares information for sales meetings, meets with and entertains clients as deemed appropriate by potential business from the account
• Promptly follows up on all accounts needs and inquires
• Has the ability to communicate with customers in a friendly, positive and professional manner
• Has the ability to speak in a public setting
• Coordinates various departments’ participation in servicing accounts
• Acquires referrals from current clients
• Represents the Mukuru at trade shows and business networking events
• Conducts surveys and studies the market place and territories in order to capitalize on the Mukuru's strengths
• Develops customer profiles and maintains an effective trace system, in order to best meet client’s needs
• Maintains open communication with all co-workers for the best guest experience

Minimum Requirements:

• Grade 12 equivalent or equivalent (Essential)
• Commercial Degree or equivalent
• Valid driver’s license/access to transport (Essential)
• 5 year’s Regional Sales Supervisor experience in a relevant region / corridor (Essential)
• Knowledge of Mukuru products and services
• Knowledge of FICA and CPA regulations
• Knowledge of sales practices in specific corridor
• Traceable references

Additional Skills:

• Mobile telephone (and app) skills
• Computer literacy MS, Word and Excel
• Asana or Rocksoft use skills
• Verbal communication skills
• Selling skills
• Interpersonal skills
• People Management skills

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.