QA Lead at Nedbank

Job Purpose

To Lead the Test Implementation in accordance with the agreed Quality Assurance principles and standards in order to manage the Product risk and inter-dependencies during the Product Life-Cycle. Ensure alignment across Business Analysis, Development, Quality Assurance and Environment to optimise the testing efficiencies across the Product delivery stack. Ensure team effectiveness and healthy team dynamics.

Job Responsibilities

• Build a deep understanding of the business need in order to contribute to the ongoing value proposition.

• Liaise with Stakeholders across Group Technology to build a network that will align to nWoW.

• Participate in the sprint planning, and success criteria per story/epic.

• Participate in the Squad backlog grooming.

• Facilitate the daily stand-up where necessary and manage the issues raised by the Software Quality & Test Engineers and remove any blockers.

• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.

• Facilitate the handover of QA deliverables for all testing phases.

• Review and ensure all QA artefacts are stored centrally.

• Encourage continuous learning and questioning of the business and technology.

• Allow for and encourage significant investment in the end-to-end QA design.

• Review and prioritise all issues raised by the Software Quality & Test Engineers.

• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.

• Ensure the QA deliverables produced aligned to the test approach.

• Encourage the Software Quality & Test Engineers to collaborate across team to ensure efficient implementation of Product and ensure automation governance is adhered to by all.

• Facilitate the handover of QA deliverables for all testing phases.

• Review and ensure all QA artefacts are stored centrally.

• Encourage continuous learning and questioning of the business and technology.

• Allow for and encourage significant investment in the end-to-end QA design.

• Review and prioritise all issues raised by the Software Quality & Test Engineers.

• Work with the Enterprise Quality Assurance Chapter Lead on the metrics and reporting to communicate testing status.

• Ensure the QA deliverables produced aligned to the test approach.

• Communicate the Product risk to the Product Owner, Scrum Master & Chapter Lead and highlight any mitigating factors.

• Ensure the defect management process is adhered to by the Software Quality & Test Engineerss and where necessary chair the defect triage sessions.

• Participate in the retrospective reviews and seek efficiencies which will ensure quicker delivery with high quality to our client(s).

• Produce a closeout report and monitor product health in production for 2 weeks to ensure any issues are referenced in the report for completeness.

• Elicit business and Subject Matter Expert participation and input where necessary.

• Encourage Peer reviews of the QA artefacts.

• Understand and manage own demand based on expected timelines articulated by the line-management and project expectations.

• Collaborate with Peers and industry experts to understand technical advances and its application within the Nedbank eco-system.

• Seek ongoing improvements in technical capabilities.

• Mentor the Engineers within the team to improve their technical capabilities.

• Responsible for performance management of direct reports (e.g. performance contracts, development plans, poor performance and improvement plans, and review).

• Ensure the team dynamics are healthy (coaching and mentoring, assist with decision making, encourage self-organisation and assist with prioritisation).

• Ensure direct reports' time sheets are created and signed off timeously.

• Responsible for resource capacity plan(s).

• Support the achievement of the  business strategy, objectives and values.

• Stay abreast of developments in field of expertise..

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

Agile certification and training in DevOps would be advantageous.

Essential Certifications

• ISTQB foundation or equivalent (ISEB)

Type of Exposure

• Demonstrated understanding and support of Agile delivery model

Minimum Experience Level

 2 years experience in a lead role with experience in line management.
Overall 7 to 8 years experience.

Technical / Professional Knowledge

• IT Solutions Architecture

• programming

Behavioural Competencies

• Adaptability

• Decision Making

• Emotional Intelligence Essentials

• Technical/Professional Knowledge and Skills

• Influencing

• Quality Orientation

• Planning and Organizing