Quality Analyst at Nebula

The main purpose of the Quality Analyst is to reduce quality risks in the Nebula suite of products and projects while understanding the end-user journey. The incumbent taking on the Quality Analyst role is expected to have a level of technical understanding of code and automation beyond the traditional levels of a manual QA tester. They should be keen learners and willing to expand on and share their knowledge base across the group of companies.

Key Responsibilities (KPA’s)

• Design and Execute product test plans and automation
• Update and maintain the system regression suites
• Maintain, enhance, and expand the quality technology suite
• Produce reporting on the quality status of the product suites
• Work closely with the Service Desk team to ensure repetitive bugs and gaps could be covered by automation
• Reduce manual testing tasks through automation
• Log and triage bugs and tickets
• Escalate and prevent delays in testing feedback loops through critical thinking
• Drive adoption of standardised quality best practices across various teams
• Drive the total quality mind-set and champion “quality-first” as a concept among all team members
• Support teams during client interactions

Job Scorecard (KPI’s)

Reporting

• Quality Dashboard per Sprint
• Monthly updates on progress and plans

Design

• Collaborate with PO and team to create User Stories
• Create test sub-tasks per Sprint

Development

• Create and maintain automated End to End Tests per Sprint
• Monitor build and application health per day
• Proactively prevent potential issues

Delivery

• Demo to Product Owner / Client
• Automated Testing Pipelines
• Ongoing improvements to existing processes

Support

• RCA Category Regression Targets
• Identify problem areas in Service Desk and drive solutions to fix them

Skills and Tools

• Relevant software engineering degree
• Minimum experience of 3+ years in the Quality field
• Experience in Tools & Technologies would be an advantage
  • Selenium or similar automation language
  • Postman
  • Microsoft Appcenter or similar mobile test automation
  • SQL