Jobs at Nebula

Its simple - we want someone who will lead the execution of the customers engagement to ensure delivery against defined objectives and maximizing value for the customers. Most importantly this role also plays a mentor and coaching role for the delivery team, working closely with the supporting teams.

You will be responsible for:
Lead execution of strategic customer engagements and ensure delivery of strong customer ROI against defined objectives

• Full ownership and accountability of customer satisfaction, on-time delivery, planning, communication, project financial performance and customer results
• Managing multiple customer engagements simultaneously and manage a cross-functional team of technical, engineering, and process specialists to fulfil project deliverables.
• Team effectively with other parts of the organization to address and resolve customer issues.
• Provide guidance and mentoring to delivery team working on their active implementations.
• Managing of team resource and budget requirements.

Maximize the value at our customers

• Work and be point of contact for multiple levels at customer to ensure engagement aligns with customer strategies
• Become proficient in our product capabilities and ROI impact and educates customer to address challenges and identify unseen opportunity.
• Partner with sales to facilitate requirement definition, process analysis, and solution design sessions
• Develop and grow relationships with key stakeholders and actively collaborate and share customer intelligence and opportunities
• Supports measurement of key success metrics and quantifies impact of our products on our customer’s business

Partner with Supporting teams

• Builds and maintains positive customer relationships to maximize customer satisfaction, obtain follow-on sales, and ensure customer reference
• Identify opportunities to position account expansion opportunities
• Accurately forecasts monthly and quarterly revenues for assigned engagements
• Participates in strategic account planning activities and supports account expansion opportunities
• Supports the development of implementation proposals, statements of work, and contract negotiations

Agile Coach

• Onboarding of new team members
• Coach team members in Agile frameworks
• Identifying, implementing, and managing the required Agile tools to achieve a productive deliverable team

What would make you stand out from all of the other candidates:
You should have -

• Familiarity with software development and/or SaaS based product implementation
• Managed complex projects solving challenging business problems for clients. Value identification and reflection is second nature.
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability
• Outstanding organizational skill with an ability to manage competing client demands
• Experience working with a multifaceted team to scope and plan engagements.
• Excellent knowledge of Agile techniques and
• Degree in Computer Science, Business, or similar field

To be successful in this role you will have a:

• Good Net promoter score (NS+PS)
• High engagement level across all client projects
• Deliverables will be completed on time, within budget and in full based on the agreed definitions and policies

So who are we and whats our culture like?

Our team members share:

• an appetite for the satisfaction of a tough technical problem solved.
• an insatiable curiosity for all things tech.
• an unlimited capacity to learn with equal parts brilliance and humbleness.
• a need for adaptable and agile methods (and thinking).
• a preference for the exciting opportunities presented by a start-up and small-team environment.
• and most importantly a disapproval of dullness.

go to method of application »

The main purpose of the Quality Analyst is to reduce quality risks in the Nebula suite of products and projects while understanding the end-user journey. The incumbent taking on the Quality Analyst role is expected to have a level of technical understanding of code and automation beyond the traditional levels of a manual QA tester. They should be keen learners and willing to expand on and share their knowledge base across the group of companies.

Key Responsibilities (KPA’s)

• Design and Execute product test plans and automation
• Update and maintain the system regression suites
• Maintain, enhance, and expand the quality technology suite
• Produce reporting on the quality status of the product suites
• Work closely with the Service Desk team to ensure repetitive bugs and gaps could be covered by automation
• Reduce manual testing tasks through automation
• Log and triage bugs and tickets
• Escalate and prevent delays in testing feedback loops through critical thinking
• Drive adoption of standardised quality best practices across various teams
• Drive the total quality mind-set and champion “quality-first” as a concept among all team members
• Support teams during client interactions

Job Scorecard (KPI’s)

Reporting

• Quality Dashboard per Sprint
• Monthly updates on progress and plans

Design

• Collaborate with PO and team to create User Stories
• Create test sub-tasks per Sprint

Development

• Create and maintain automated End to End Tests per Sprint
• Monitor build and application health per day
• Proactively prevent potential issues

Delivery

• Demo to Product Owner / Client
• Automated Testing Pipelines
• Ongoing improvements to existing processes

Support

• RCA Category Regression Targets
• Identify problem areas in Service Desk and drive solutions to fix them

Skills and Tools

• Relevant software engineering degree
• Minimum experience of 3+ years in the Quality field
• Experience in Tools & Technologies would be an advantage
  • Selenium or similar automation language
  • Postman
  • Microsoft Appcenter or similar mobile test automation
  • SQL

go to method of application »

We need ambitious developers to join our team and learn while implementing the latest Azure offerings and applying this courageous new approach to web and mobile software development.

What are we looking for? A must have!!!

Education:

• Relevant Tertiary Qualification (Software Development, Computer Science etc.)

Technical:

• Microsoft SQL
• Azure Storage
• C#
• Web front end: SASS,CSS, HTML, JavaScript

Desired:

• Xamarin
• Git
• Azure PaaS experience or exposure

So who are we and what's our culture like?

Our team members share:

• an appetite for the satisfaction of a tough technical problem solved.
• an insatiable curiosity for all things tech.
• an unlimited capacity to learn with equal parts brilliance and humbleness.
• a need for adaptable and agile methods (and thinking).
• a preference for the exciting opportunities presented by a start-up and small-team environment.
• and most importantly a disapproval of dullness.

What do we offer?

• Great Azure PaaS Learning and Training
• Support for equipment to work from home
• Collaborative, supportive and positive working environment
• Artisan Coffee
• Flexible working hours
• High spec laptops and devices
• Global clients
• Relaxed dress code
• Fully stocked bar, braai and pool table for use during Friday afternoon socials
• Mulligan Days
• Hack Days
• On The Spot Awards
• Free GAP Cover