Quality and Risk Consultant: SanlamConnect: Gauteng North (Lynnwood) at Sanlam Group

What will you do?

• Undertake to fully understand the content and impact of all the relevant Compliance related legislation and requirements for the Financial Services Industry
• Demonstrate high levels of technical and product knowledge (including investment) so as to be in a position to assess correct advice and product/need matching for clients
• Undertake to train and coach Financial Advisers and management on areas of compliance and related legislation that require focus or attention as and when necessary
• Liaise on an ongoing basis with Group Compliance as well as policy, process changes or initiatives/actions that need to be implemented within the unit/region.
• Ensure that all compliance practices and procedures within the unit is strictly observed in terms of disclosures, advice given, records kept and ethics/behaviour undertaken when dealing with clients and undertaking sales
• Undertake to sign-off required documentation from a compliance perspective within the unit
• Undertake ongoing pro-active monitoring of practices and cases submitted by Financial Advisors
• Track, interpret and communicate trends or gaps in terms of risks within the unit (SFA)
• Liaise and co-ordinate with Head Office Compliance Department who undertake similar random sampling for assessment to lift problem areas and highlight trends
• Keep records of all risk and problem areas for both individuals and the unit in general. Report these back to management regularly for awareness and action.
• Undertake to write and submit the required Risk Reports required for the unit (SFA)
• Take overall accountability for the Compliance Complaint register and resolutions process. Ensure all complaints are logged, investigated properly and resolved according to due process. Undertake to do the necessary reporting and record keeping thereof.
• Working closely with line management and the FA's, ensure that all advice facing intermediaries and management are fit and proper FAIS accredited and keep the requirements and credits up to date at all times.
• Coordinate FAIS training with Compliance officer.
• As required from time to time, work closely with Forensics and Finance to investigate any suspect business submission, practices or risk areas flagged
• Build relationships and networks within the Financial Services Compliance arena (ASISA etc.) to keep updated and influential on matters pertaining to the role.

What will make you successful in the role?

Qualification and Experience

• Valid driver's licence with own reliable motor vehicle
• Matric or equivalent qualification
• Investment and Risk Product Accreditation
• Commercial or business related diploma/degree
• CFP/RFP3
• RE exam
• Financial services, distribution/sales experience
• Marketing Manager or BDM
• Strong administration, systems, process orientation/background

Knowledge and Skills:

• Knowledge of MS: Office (Word, Powerpoint, EXCEL)
• Compliance Tools (i.e.: ALPHA, RITA)
• S.Net and Suite

Business Management:

• Compliance related regulations and legislation (FAIS, FICA, Money Laundering etc.)
• Compliance Complaints process
• Audit/Forensic practices and process
• Risk management policies, practices and processes (including reporting)
• Sanlam Products (including investments)
• Sales Advice process and compliance governance related to this
• Policy Replacement Rules
• Record of Advice

Personal Qualities

• Cultivates innovation
• Client centricity
• Results driven
• Collaboration
• Flexibility and adaptability
• Business insight
• Decision quality 
• Persuades
• Optimizes work processes

Closing Date: 8th, April 2022.