Quality Assurance Manager at Robert Walters

• My client, a global private equity firm with over 30 locations globally is seeking an experienced Test/Quality Assurance Manager to lead and coordinate testing efforts across our Technology and Innovation deliverables. The ideal candidate will implement a risk-based approach to quality assurance, working closely with Business Analysts, Consultants, Developers, Project Managers, and business users to ensure high-quality project deliverables

Key Responsibilities

Quality Strategy and Risk Management

• Develop and implement comprehensive quality assurance strategies aligned with organisational goals and project-specific needs.
• Establish quality standards, processes, and best practices for software testing that can be applied by testers, Business Analysts, Developers, Consultants, and business users performing testing.
• Implement, coordinate, and oversee a risk-based approach to testing across multiple IT projects.
• Identify, assess, and mitigate quality-related risks throughout the project lifecycle.

Test Planning and Methodology

• Select and implement appropriate testing methodologies (e.g., Agile, Waterfall) based on project needs and team capabilities.
• Ensure all team members involved in testing understand and follow the chosen methodologies.
• Create and oversee execution of comprehensive test plans.

Training and Mentorship

• Provide training and guidance on testing best practices to Business Analysts, Consultants, and Developers.
• Mentor team members to enhance their testing skills and promote a quality-first mindset.
• Conduct knowledge sharing sessions to improve overall testing capabilities within CVC IT team.

Process Improvement and Efficiency

• Streamline testing processes to improve efficiency and productivity across all testers.
• Identify areas for process improvement and implement changes to enhance effectiveness.
• Optimize testing practices to fit within the constraints of team members' primary roles.

Quality Control and Reporting

• Oversee quality control throughout the software development process.
• Analyse test results from various team members and provide detailed reports on software quality and defects.
• Communicate quality metrics, testing progress, and recommendations to Head of Applications and Project Managers.

Stakeholder Management

• Collaborate with Project Managers to ensure quality is integrated into project planning and execution.
• Communicate effectively with Business Analysts, Consultants, Developers, Business Users to coordinate testing efforts.
• Liaise with stakeholders to manage expectations and ensure quality standards are met

Tools and Infrastructure

• Recommend and implement appropriate testing tools that can be easily used by non-specialist testers.
• Ensure testing infrastructure is in place to support efficient testing by all team members.
• Continuous Improvement
• Stay updated on industry trends and emerging testing tools/technologies applicable to a collaborative testing environment.
• Drive continuous improvement initiatives in testing practices across all roles involved in testing.

Requirements

• QA team leadership experience, preferably in environments with cross-functional teams.
• Strong knowledge of risk-based testing approaches and quality assurance methodologies.
• Excellent communication, leadership, and problem-solving skills.
• Proven ability to collaborate effectively with cross-functional teams.
• Experience with Agile/Scrum environments and continuous delivery practices.
• Proficiency in test case management, defect tracking, and quality reporting tools.
• Experience in training and mentoring specialist and non-specialist testers.
• Bachelor’s degree in computer science, Engineering, or related field.