Quality Assurance Tester at Bluegrass Digital

WHO WE ARE LOOKING FOR

• We are looking for a dynamic and resourceful Manual QA Tester to join our team, with a keen eye for detail; good communication skills; a sense of ownership and pride in your performance and its impact on our business success. Experience in Mobile (native) Apps and Web Application testing is essential.
• You will work closely with all the Bluegrass teams including the Project Management; Development; Design and Business Analyst teams. The Operations Director will oversee your work to ensure the quality and fulfilment of Bluegrass Digital’s products and services. You will understand client project requirements; make raise UX issues during the QA process; understand the CMS platforms we work with; and along with our Business Analysts improve the QA team operational effectiveness and processes

REQUIREMENTS & ESSENTIAL SKILLS

• 3+ years’ experience within an IT or Agency environment
• Familiar with Agile methodologies (Kanban / Scrum)
• Experience working with JIRA project management platform
• Good understanding of the Software Development Life Cycle
• Proficient with native mobile app testing (iOS and Android)
• Proficient with responsive web cross browser testing
• Experience working with Content Management Systems (Umbraco and WordPress)
• Experience conducting API testing using tools like Charles or Postman is advantageous
• Experience conducting performance tests using available tools like Dev Tools; Google Lighthouse; GTmetrix etc
• A good understanding of SEO and how to test SEO technical aspects from a QA perspective
• Ability to create and manage clear and concise test scripts
• Razor sharp eye for detail – you should have a creative eye and the ability to review designs against the final product and pick out those minuscule 1 pixel off bugs and inherently understand when something ‘feels wrong’ within the user experience
• Military-like organizational and time management skills, with the ability to juggle multiple projects/tasks comfortably
• Excellent command of the English language, both verbal and written so you can effectively report bugs in a clear manner
• Solid skills in Microsoft Excel and Word – are required

KEY RESPONSIBILITIES

• Cross Platform Testing – of large Website Applications; and Mobile Apps (iOS, Android)
• Functional Testing – manually test applications against defined user stories and business logic. Develop strong 'hands-on' debugging abilities with a talent for putting yourself in the user’s shoes to troubleshoot both functional and usability issues
• Scenario Testing – you should be an out-the-box thinker and able to conceive and replicate test scenarios, whilst trying to break the application for different scenarios
• Performance Testing – you will test application performance levels using available free tools i.e. Dev Tools; Google Lighthouse
• Automation Testing – create test cases and write scripts in Katalon (mentorship provided) to maintain monthly client Platform Operation automation scripts
• Complete monthly client Platform Operations (including regression testing), as per agreed SLA client retainers
• Create high quality Acceptance Criteria and detailed bug reports for project tickets, that will allow developers to replicate a bug and resolve it quickly
• Perform regression testing across projects and ensure there are clear test plans to regular monthly Platform Operation regression testing
• Stay abreast of UX best practices by reading popular blogs and follow UX industry thought leaders, so that you can think about UX testing and functional design testing
• Keep up to date with browser, mobile device and operating system compatibilities, limitations & quirks to aid with the QA process
• Master the various Content Management platforms Bluegrass uses (Umbraco, EPiServer, WordPress), so that Project Managers can ask you for guidance to help answer client queries
• Research and understand security standards, especially the OWASP Top Ten standards
• Participate in project planning sessions with team members to contribute towards cost estimates and timeline project planning.
• Learn and understand Search Engine Optimization (SEO) and how to test for it from a QA perspective
• Learn and understand Google Analytics and how it should be implemented, so that you can test for it from a QA perspective