Quality Manager at MCC Label

Job purpose:

• Manage quality department and all quality related processes in line with ISO and industry standards so to provide the necessary environment for excellent quality production.

Key performance areas

Supervision:

• Manage the quality team and laboratory.
• Ensures that the shopfloor performs within set quality guidelines by providing or co-authoring standard operating procedures.

Quality:

• Understand and implement the quality strategy.
• Ensure full compliance to all quality systems and processes.
• Ensuring that products adhere to agreed quality standards.
• Management of internal and external non-conformances in an effective and timely manner.
• Implementing methods to inspect, test and evaluate products and production equipment.
• Approve finished products assuring that the product conforms to technical specifications and drawings.
• Assist production lines with unforeseen quality challenges, provide guidance and implement corrective actions.
• Preparing reports by collecting, analyzing, and summarizing data
• Working according to deadlines for the delivery of products
• Training and managing production line staff in production practices and quality assessment of goods.
• Tracking products through the manufacturing process to guarantee that each part of the process is correct.
• Performing detailed and recorded inspections of final products so the products are up to industry and company standards.

Customer Service:

• Partners with key stakeholders to:
• Defines proactive, strategic initiatives towards improving and maintaining quality products.
• Provides contribution towards business development activities relative to product quality.
• Supports in customer negotiations with respect to quality issues ad closures.
• Acts as a Lead Solution Manage

Requirements

• Minimum educational qualifications / experience required:
• Minimum NQF Level 5 tertiary qualification in relevant technical / production / quality / engineering / food field
• Qualified Flexographic printer is advantageous.
• Advanced knowledge in quality systems is preferred.
• Advanced knowledge and experience in quality control and assurance systems and processes
• Experience in flexographic printing processes and materials advantageous
• Experience in the packaging and labeling industry advantageous
• Knowledge and / or experience in safety, health and environment is advantageous.

Key competencies/skills/ attributes required:

• Ability to work under pressure.
• Ability to work with limited supervision.
• Good Written and Verbal Communication Skills
• Excellent root cause and problem solving skills
• Adaptability
• Analytical skills
• Assertive
• Innovative
• Good Computer Skills (MS Office)
• Decisive Insight
• Good customer engagement