Quality Officer (QO) x3 ( Hay Level 12/C1) at NECSA

Key Performance Areas

Quality Systems Applications and Compliance Management

• Establish, implement and maintain IMS documents (as per ISO 9001:2015)
• Schedule and conduct internal audits and job observations / self-assessments of operational tasks to ensure compliance to license and operational requirements
• Schedule and conduct external audits on e.g. suppliers and/or waste generators
• Maintain status lists for NCR’s, PAR’s, CAR’s and ensure that the department’s documents status list is maintained
• Register and handling of customer complaints and customer satisfaction feedback (surveys)
• Control of documents and records in section
• Plan and perform management review meetings at least annually

Quality Systems / Integrated Management System

• Compile and update Risk register and involved in verifying the Performance monitoring for the section
• Participate in Monthly and quarterly reports for the section
• Compile and regularly update Action Plans for Inspections and Audits, management review meetings, IMS objectives and facility specific action plans
• Review of integrated management system documents and other QA support documents (e.g.
• Review of IMS policy, IMS objectives, etc.)
• Schedule training and awareness on quality / IMS related SHEQ-INS-XXXX series of documents
• Train and support staff in Work Instructions as to competency level

Non-Conformances / Events

• Manage non-conformances and events / incidents by:
• Coordinate investigation meetings and preparing investigation and close-out reports
• Register all non-conformances / events, and follow up and close-out of all open non-conformances / events
• Register all PARs and CARs, and follow up and close out reports
• Maintain status lists for NCR’s, PAR’s, CAR’s and ensure that the department’s documents status list is maintained;

Surveillance

• Perform quality activities as prescribed in the facility specific QA system (I.e. surveillances, acceptance verifications, etc.); and
• Perform surveillances on the various processes and operations in the section
• Perform routine sample based surveillance of records
• Assist facilities to resolve issues if non-compliance to statutory and regulatory requirements
• has been detected which can endanger the lives of personnel and the environment

Facility specific Ad-hoc tasks and / or operational support.

• Verify Decontamination, Decommissioning (D&D) and waste management processes
• Perform pre-shipment verification for each shipment, and ensure compliance
• verify the Performance monitoring and verify performance progress reported during execution of projects listed on the annual plan of action for the section

Qualifications and Experience:

Minimum Qualifications:

• National Diploma in Science or Engineering) NQF Level 6
• NQF Level 6 Tertiary qualification in Engineering/ Science / Technical will be considered
• Quality (QMS) related certificate will be an added advantage

Minimum Experience:

• 2 years of IMS/ Quality Management systems implementation experience is required
• 3 years’ experience as a Technician or in a Technical/ science/engineering environment