Quality Partner at Roche

Role Purpose

• As a Quality Partner you are accountable for ensuring your contributions are delivered in a way that lives up to our commitments to each other and the We@Roche Diagnostic Commitments. You are responsible for building and developing your capabilities to contribute more to the team, customers and patients. You apply new approaches to improving your work to increase productivity, reduce costs or mitigate significant compliance issues within your area of influence. You work as a strategic business partner to help break down silos between organizations (internal and external) all which lead to developing and producing safe, quality products and services that meet customer requirements throughout the entire lifecycle. You push the boundaries to enable and implement smart, risk-based compliant processes that result in quick and efficient innovation.

Your Responsibilities will include:

• Managing the supplier quality activities, implementation and continuous improvement of the supplier management processes such as supplier onboarding, supplier performance monitoring for quality parameters, facilitating with supplier corrective action process etc
• Collaborating with procurement, operations, suppliers to address any concerns and foster an environment of continuous improvement.

Driving business results and customer value

• Performing activities as required to meet Q&R goals and objectives with minimal collaboration with your manager. Able to identify improvements and implement with collaboration. Navigates in situations by applying a diverse skill set with minimal guidance
• With in-depth specialist knowledge of own job discipline and broad knowledge of related disciplines in the field
• Document authoring and review as required to support changes. Performs technical reviews, as applicable. May require collaboration with your manager on technically complex technical reviews
• Preparing documentation for audits as applicable
• Completing all required training in learning solution
• Responsible for training, coaching and mentoring other quality managers or business partners, as applicable in a professional manner to ensure that business needs are being met.
• Identifying and escalating issues as they arise and able to provide adequate solutions
• Communicating significant quality or regulatory issues and risks that may impact product quality or regulatory compliance in a timely manner to Executive Management

Advance the work of the Network, making tradeoffs and breaking silos

• Work on a day to day with minimal supervision to correctly complete daily scheduled and unscheduled activities. Initiate daily activities independently with limited guidance. Have the courage to make decisions within scope of responsibility. Be decisive and do not procrastinate on decisions; develop solutions and presents both issues and solutions to manager
• Initiate, facilitate, participate and implement process improvements to meet business needs. Link responsibilities with both site and Global Quality and Regulatory. Drive innovation within your own area of influence
• Contribute by participating in large/global cross-functional or cross-chapter squads where it may take a leading role

Empower and enable the Network

• Build and maintain strong partnerships with colleagues and business patterns to assure alignment around strategic projects and day-to-day activities and to assure mutually successful working relationships
• Be the champion and advocate for Engrained Quality at the Site
• Build a culture of continuous improvement

Enable the organization’s New Ways of Working

• Act as role-model for Agile Leadership behaviors, as well as for our culture, mindset & behaviors as defined in Dia Operating Principles.
• Model behaviors to support the organization’s transformation to new, more Agile Ways of Working – e.g. new decision making/governance practices, collaboration, etc. c. Everything you do should contribute directly to the achievement of our Roche Ten Year ambitions

How?

• Know and follow the Dia Operating Principles and Roche Core Competencies. Adopt and adhere to the Leadership Commitments. Accountable for meeting commitments. Be flexible, able to shift priorities while balancing commitments and daily work requirements, with minimal collaboration from your manager. Seek candid feedback your performance and act on it. Recognize the contributions of teammates and peers. Establish strong collaborative relationships inter-departmentally and leverages these connections to achieve our key results. Identify personal goals and actively manage your career to pursue personal goals and priorities with collaboration from your manager.

You, as an ideal candidate, will have the following skills, experience and education:

• Qualifications: Bachelor’s / Master degree in Life Science, Data Science or related subject or equivalent experience
• Experience: 2+ years experience in a similar role. Completed training as a technician or laboratory technician or worked in a Quality related role. Experience in supplier management processes, supply corrective action, SCAR, supplier audits and supplier performance monitoring would be desirable
• Other requirements: As this position is part of a global organization, international business travel may be required