Racing Manager at Hollywoodbets

Job Description

Hollywoodbets has an exciting opportunity available for a Racing Manager to be based in the Western Cape Regional Office. The position will be responsible for the racing growth of the Tote and Bookmaking area of the business. Ensure achievement of the Company’s strategic objectives, goals and targets.

Minimum Requirements:

• 5-10 year’s working experience as a Publications/ Racing Manager required.
• 8-10 year’s managerial experience.
• Driver’s license required.

Key Responsibilities:

• Liaison and relationship management with horse racing customers.
• Have regular meeting with the VIP customers within allocated area.
• Travel to various branches to meet with the VIP customers.
• Build and maintain a sound relationship with BSC.
• Manage and ensure customer reward initiatives are implemented.
• Address horse racing customer complaints, queries and compliments.
• Provide horse racing support to allocated branches.
• Monitor and ensure month on month horse racing revenue growth.
• To manage the achievement of horse racing targets in accordance with operational procedures.
• Source new initiatives to attract and retain horse racing customers for the allocated branches.
• Conduct continuous comparisons with competitor in the area and region, looking at factors such as headcount, different product offerings, which factors give competitors an advantage over the company, and make recommendations to attract customers from competitors.
• Strive to be viewed as the market leader in the area and put initiatives in place to ensure that the company remains the leading competitor.
• Provide relevant reports and communication on horse racing matters within the allocated branches.
• Adhoc duties as per operational requirements.

Skills:

• Ability to deliver required business results.
• Demonstrate skills in being proactive in achieving goals.
• Ability to meet customer expectations on service timeously.
• Ability to problem solve in a timely and effective manner.
• High sense of accountability towards work.
• Good business acumen.
• Demonstrate good time management skills.
• Understand the different betting types.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.