Readvert Service Agent Acquire Customer (Distribution) Newcastle at Eskom Communications

Minimum Requirements
Qualification(s):

• National Diploma in Marketing / Finance / Commerce / Engineering / Social Science / Business Management / Customer Service at NQF6 with 240 credits

Related Minimum Experience:

• 3 Years customer service environment experience 

Skills and Competencies
Leadership

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Behavioral

• Integrity
• Professionalism
• Honesty

Knowledge

• Electro technology
• Tariffs
• Customized pricing agreements, customer incentive scheme
• Energy management
• Wiring regulations
• Eskom product

Skill

• Communication
• Planning and organizational
• Interpersonal, interaction
• Valid driver’s license

Attributes

• None

Key Responsibilities

• Handle quotation and connection activities.
• Provide existing or new customer data.
• Provide product information and service advice.
• Handle generic service activities.
• Build a customer relationship base.
• Maintain the daily customer service activity operations.

Closing Date : 23/06/2025