Readvertisement Parts Salesperson Global Grade 09 - Kathu at Barloworld Equipment

Key Output

• Correctly identify the needs of the customer using all information possible (Serial number, model number etc…)
• Create quotes and follow up with customers daily.
• Convert all quotes to sales orders with the correct pricing against the quote.
• Ensure that all regions are checked for available stock before an Airfreight or emergency order is created.
• Process parts orders and back orders efficiently and effectively as per above
• Maintain all open back orders that gets cancelled or grieved by JDC as well as the sales order.
• Action grieved orders using SIS for the reason the order was grieved and liaise with JDC.
• Ensure that all quotes are maintained and closed daily with the correct reason for not converting this to a sale.
• Liaise with customers to generate quotes.
• Do daily follow ups with customers on open quotes.
• Follow up on all parts on backorder or emergency and provide / communicate progress to the customers on a daily basis.
• Create credit returns in line with the credit return policy.
• Maintain all backorders and Sales orders linked to outstanding purchase orders.

Qualification, Experience and Competencies

• Grade 12/ Matric
• Good Business Communication and interpersonal Skills
• Relationship building skills, Customer orientation.
• Technical Ability, Attention to detail
• Persuasive, Resilience, Excellent Excel knowledge
• Ability to sell value to customers providing them with suitable options.
• At least 2 years’ experience in SAP SD/MM
• Basic Business and Financial Acumen