Receiving Manager at Makro South Africa

Summary:

• Effectively managing all receiving operations processes and procedures minimizing shrinkage and damages of stock within the receiving department

FUNCTIONS / RESPONSIBILITIES:

• Communication Skills
• Strong Administration Skills
• Planning, Organizing and Control
• Knowledge of Store process
• Manage and Motivate staff member
• The position requires trust and honesty and that entails the handling of cash and/or finances, which includes but is not limited to, the handling, administering, processing and distribution of the Company’s monetary resources such as its stock in trade or merchandise

Manage receiving procedures

• Schedule deliveries taking into account loads & delivery cycles agreed with vendors as per the  policy. Consult the branch manager for decisions on accepting/ refusing unscheduled  deliveries.
• Control booking in & receiving procedures for all deliveries, including normal vendors, courier  deliveries, STOs, direct deliveries & manual booking in when the system is off-line. (Ref:  D_LG_GR_PR_COUR_V3_bw2008.doc.; D_LG_GR_PR_ST_V3_bw2008.doc,  DLR_MC_PU_DD_VS_bw2008.doc)
• Ensure that all items are correctly scanned & counted & the correct reason codes for  discrepancies selected.
• Ensure that all stock is correctly bar coded.
• Ensure that correct procedures are adhered to on all high-risk items, high value & high  shrinkage lines prior to moving stock to the sales floor. (Ref. 1101/2007FVN)
• Ensure that Yard receiving procedures are adhered to (Ref. 1101/2007FVN)
• Ensure that detail checking of stock received takes place and all discrepancies are investigated
• Ensure that detail checking documents are signed off and kept by security person in charge for  recons
• Ensure that the Receiver hand all Makro documentation to vendor before exist, via dispatch areas
• Ensure that a POD is printed from the GRN file for all stock received before sending to the sales floor

Moving stock to the trading floor 

• Ensure that PODs printed & that all stock is correctly bar coded before stock is moved to the sales floor.
• Liaise with sales managers & DMs regarding movement of stock to the trading area.
• Ensure that a POD is printed from the GRN file for all stock received before sending to the sales floor

Enforce & maintain security procedures 

• Ensure that stock is received and then pulled through to the waiting area
• Restrict movement of both store & delivery staff through the receiving area.
• Clear the waiting area as soon as possible so that the area is kept clean for the next supplier
• Ensure that detail checking parameters are maintained and updated on a monthly basis by the
•  Receiving Manager in conjunction with the Stock Control Manager and the Risk Manager

Control scanners

• Control all scanners as per the policy. Ensure that all scanners are accounted for & in working condition.
• Ensure that scanners are to the IT department at month end to be updated

People Management 

•  Induction of new employees:
• Ensure new starters have completed the induction and orientation process within 12 weeks of  starting date
• Line manager to assist HR in induction of staff and facilitate orientation of staff  equity targets:
• Ensure achievement of initiatives in support of store equity plan when recruiting for the department
• Recruitment plan in line with EE
• Identify EE candidates with potential for development
• Identify EE candidates for learner ship program

 Management:

• Signed role clarity in place for each staff member
• Performance contract in place for all levelled managers
• Signed PDD’s in place for all staff members
• Conduct performance and development discussions on a bi – annual basis
• Maintain appropriate level of discipline
• Take appropriate disciplinary action
• Manage staff adherence to working schedule
• Weekly PDR’s to improve staff morale
• Ensure staff is cross –skilled to ensure continuity of all functions
• Energy level improvement
• Manage time keeping and working hours
• Effective planning for weekends and festive season trading
• Manage Team Delivery based on performance plans

 Development and succession:

• Ensure that the % is achieved for training and development plans
• Ensure that a succession plan is in place for individual departments
• Ensure Development plan is in place for all individuals
• Ensure % staff that have completed mandatory CBTs are recorded
• Ensure % staff that have completed functional CBTs are recorded

Requirements:

Minimum Academic, Professional Qualifications & Experience required for this position 

• Matric essential – tertiary qualification advantage, computer literate
• 2-3 years exposure in a receiving management environment

Competencies & Skills:

• Evaluating problems
• Investigate Issues
• Creating innovation
• Building Relationships
• Communicating Information
• Providing Leadership
• Showing Resilience
• Adjusting to change
• Giving Support
• Processing Details
• Structuring Tasks
• Driving success

Leadership

• Judgment
• Strategy
• Execution and Results
• Customer centered
• Talent
• Planning and Improvement
• Influence and Communicate
• Ethics and Compliance
• Adaptability