Receptionist at Hyundai Automotive South Africa

Job Description

• Hyundai Automotive South Africa is looking for a professional and customer-focused Receptionist to support the Retail Parts Distribution Centre. The role involves managing the reception area, handling calls and visitors, providing administrative support, and ensuring smooth daily operations.
• The successful candidate will deliver excellent customer service and help maintain efficient communication and workflow.

Key Responsibilities

Operational / Process Support

• Deliver work according to performance targets, procedures, and service level agreements.
• Maintain a neat, clean reception area compliant with OHS standards.
• Execute work in line with governance and compliance processes.
• Manage reception and/or switchboard activities effectively.
• Receive and distribute documents and goods.
• Record and report work activities accurately.
• Respond to calls professionally and provide excellent client service.
• Identify operational challenges and escalate unresolved issues.

Administrative Support

• Provide administrative support to management and staff.
• Coordinate office correspondence and documentation.
• Prepare business documents, reports, and meeting minutes.
• Manage appointments, schedules, and communication flow.
• Assist with office administration, stock control, and supply management.
• Maintain records and support reporting deadlines.

Client Service

• Assist customers with queries and direct them to relevant departments.
• Provide information to clients and internal stakeholders.
• Deliver services that meet or exceed customer expectations.
• Maintain professional client relationships and enhance company reputation.

Financial and Office Efficiency

• Execute work efficiently to maximise productivity and reduce delays.
• Assist with routine financial and administrative transactions where applicable.

Continuous Improvement

• Participate in training and development initiatives.
• Improve own skills and contribute to service improvement.
• Uphold company values and ethical standards.

Behavioural Competencies

• Client focus and service orientation.
• Strong interpersonal effectiveness.
• Planning and organising skills.
• Sound judgement and decision-making.
• Results orientation.
• Persistence and ability to handle setbacks.
• Improvement orientation and willingness to learn.
• Professional communication and confidence.

Technical Competencies

• Reception and office administration.
• Administrative support and reporting.
• Computer literacy (intermediate level).
• Understanding organisational processes and productivity.
• Ability to uphold ethics, confidentiality, and company values.

Minimum Requirements

Minimum Qualification

• Grade 12 / Matric (Administrative qualification advantageous).

Minimum Experience

• Previous experience in administrative, receptionist, or office support environment advantageous.

Minimum Skills

• Intermediate computer literacy (MS Office, internet, and email).
• Ability to operate telephone systems and office equipment.
• Good communication and interpersonal skills.
• Strong organisational and planning skills.
• Attention to detail and ability to work independently.

Closing Date 26 February 2026