Receptionist - Port Elizabeth at Discovery Limited

Job Purpose

Key Outputs may include but are not limited to:

• Passion for service excellence and people
• Adhere to the frontline grooming and service requirements of Discovery as stipulated in the employee SOP
• Assist and direct walk-in guests to relevant areas at 1 Discovery Place
• Contact hosts for guests needing to go to access controlled areas
• Sign guests in who will be passing through access control
• Provider support and direction for meeting room queries
• Log calls for all relevant issues at reception (cleaning, maintenance IT etc.)
• Ensure professional and friendly relations with peers
• Share all relevant information for the frontline with peers nationally
• Ensure punctuality with regards to shifts
• Assist with ad hoc business requirements as and when necessary

Person Details

Work Experience

Required

• 2 years face-to-face client services
• Preferred (would be advantageous)
• 3 years face-to-face client services

Education / Qualifications / Accreditations with Professional Body

Required

• Matric
• Preferred (would be advantageous)
• Customer Service Certification

Technical Skills or Knowledge

Proficiency Level

Required

• Microsoft Office (Word, Outlook, Excel, Powerpoint)
• Intermediate
• Preferred (would be advantageous)
• Microsoft Office (Word, Outlook, Excel, Powerpoint)

Advanced

• Personal Attributes or Competency Profile

The Discovery Person

• Values Driven
• Optimistic
• Learns on the Fly
• Resilient
• Instils Trust
• People Savvy
• Drives Results
• Problem Solver