Receptionist at SAOTA

Key Responsibilities:

• Greet and welcome visitors and staff, offering excellent customer service
• Manage courier collections, deliveries, and document/sample distribution
• Keep the reception and boardroom areas neat, presentable, and well-stocked
• Handle phone calls: screen, forward, and take accurate messages
• Administer the boardroom booking system and manage equipment and supplies
• Distribute mail, handle sick/late notifications, and manage visitor badges
• Coordinate client lunches and monitor visitor access for security purposes
• Assist with overflow admin tasks such as typing and filing

Essential Skills & Criteria:

• Friendly, outgoing, and professional demeanor
• Able to thrive in a fast-paced environment and handle challenges confidently
• Excellent verbal and written communication skills
• Strong multitasking, time management, and problem-solving abilities
• High attention to detail and organizational skills
• Punctual, reliable, and adaptable with a willingness to adjust working hours
• Proficient in using computer systems and office technology
• Ability to build strong relationships and work well within a team

Behavioral Criteria:

• A self-starter with the ability to see the bigger picture and take initiative
• Professional, ethical, and responsible in all interactions
• Excellent client management and communication skills
• Thrives in a fast-paced environment and enjoys multi-tasking