Manager Administration at Robert Walters

• The Manager Administration, will oversee and perform the day-to-day administrative operations of the company's South African entity. The role is primarily responsible for ensuring that established administrative processes are carried out effectively, managing and coordinating outsourced service providers across Finance and Accounting, Human Resources and IT, and resolving administrative issues that arise in daily operations.

General Administration and Office Operations

• Coordinate day-to-day office administration, facilities, supplies, document management, business travel support, vendors and other general affairs activities.
• Maintain orderly administrative records, contracts, policies, procedures and approval evidence.
• Support the practical set-up and continuous improvement of office operations for a small local subsidiary.
• Coordinate administrative support for employees and visitors, while maintaining appropriate confidentiality and professionalism.

Outsourced Finance and Accounting Coordination

• Act as the primary local contact for the outsourced accounting and finance provider.
• Coordinate invoice processing, payment documentation, expense administration, bookkeeping inputs, bank-related administration, month-end information and statutory/tax support materials.
• Check the completeness and consistency of information before submission to the outsourced provider and escalate exceptions to the supervisor.
• Maintain clear records and support internal controls, audits and headquarters reporting. Final approvals and specialist accounting judgments remain with the authorized supervisor and/or professional service provider.

Human Resources Administration

• Coordinate the local HR service provider and support recruitment administration, onboarding, employee records, payroll inputs, leave administration, benefits administration and offboarding.
• Help maintain local employment policies and procedures in coordination with external advisers and headquarters.
• Handle employee information with strict confidentiality and escalate labour-related issues promptly.

IT and Information Management Coordination

• Act as the local coordination point for the outsourced IT provider and headquarters IT stakeholders.
• Coordinate user onboarding/offboarding, devices, accounts, access requests, basic troubleshooting escalation, asset records and vendor follow-up.
• Support implementation of company information-security requirements and employee awareness activities.

Governance, Compliance and Management Support

• Follow the company’s approval authority, segregation-of-duties requirements and record-retention standards.
• Coordinate corporate secretarial, insurance, legal, compliance and regulatory administration with appointed specialists where required.
• Prepare concise status reports, trackers and supporting documents for the supervisor and headquarters.
• Identify administrative, control or compliance risks early and escalate them without delay.
• Coordinate and guide junior administration support, if assigned, and promote consistent ways of working across outsourced functions.