South African Tourism markets South Africa's scenic beauty, diverse wildlife, kaleidoscope of cultures and heritages, the great outdoors, sport and adventure opportunities, eco-tourism and conference facilities.
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Matric/ Grade 12 certificate. Minimum of 2 years’ experience in reception and customer services.
Experience in customer care. Ability to promote Batho Pele principles. Good communication skills. Ability to work individually and in team.
Ability to work under pressure within the environment of the reception. Conflict management skills. Good interpersonal relations. Computer literacy. A valid driver’s licence.
DUTIES :
The successful candidate will be responsible for greeting, identifying and directing visitors, and arrange for escort, verifying identification of incoming visitors,
issuing visitors card, maintaining visitor logs and related documents, recording incoming and outgoing mail, compiling visitor statistics,
ensuring that all security equipment at the reception is operational and reporting defects to maintenance unit/chief security officer, directing visitors to relevant information desk;
referring visitors to relevant officials for assistance, screening visitors prior to referral.
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