Receptionist at Small Enterprise Development Agency (Seda)

Receptionist 

NO. OF INCUMBENTS 1
DIVISION Enterprise Development Division
LOCATION Kwazulu Natal: King Cetshwayo Branch

REPORTING TO Branch Manager
JOB GRADE B2 
TOTAL CTC

MAIN PURPOSE OF THE JOB

• To provide reception services, welcome visitors and maintain the reception area in a professional manner

KEY PERFORMANCE AREAS

•  Provide switch board services by screening incoming calls and transferring to relevant staff in Provincial Office
•  Provide reception and administrative services
•  Handling face-to-face enquiries from visitors
•  Control inventory relevant to reception area and ensure the reception area is maintained in a presentable state at all times
•  Plan and coordinate support personnel diaries.
•  Coordinate provincial office fleet.

REQUIRED MINIMUM EDUCATION

•  Matric (NQF level 4)
•  Office Administration Certificate as added advantage

REQUIRED WORK EXPERIENCE

•  1-2 year’s relevant work experience
• Able to demonstrate:
•  Knowledge of switchboard system
•  Computer literacy
•  Knowledge of Seda products and services and Seda’s role within the SMME Sector

CRITICAL COMPETENCIES

•  Advisory Service
•  Communication
•  Stakeholder Engagement
•  Analytical
•  Business Acumen
•  Problem-Solving & Decision-Making
•  Planning & Organising
•  Monitoring & Evaluation
•  Performance Driven
•  Administrative Diligence
•  Teamwork
•  Adaptability & Flexibility
•  Policy Adherence
•  Negotiation
•  Basic Computer Skills
•  Financial Acumen
•  Office Management