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  • Posted: Jan 25, 2024
    Deadline: Jan 30, 2024
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    The Small Enterprise Development Agency (Seda) is an agency of the Department of Small Business Development (DSBD). Seda provides non-financial support to small enterprises and cooperatives. Seda’s services are accessible through its 54 branches and over 100 incubation centres and hubs nationwide. The Agency’s services include business informa...
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    Receptionist

    Receptionist 

    NO. OF INCUMBENTS 1
    DIVISION Enterprise Development Division
    LOCATION Kwazulu Natal: King Cetshwayo Branch

    REPORTING TO Branch Manager
    JOB GRADE B2 
    TOTAL CTC

    MAIN PURPOSE OF THE JOB

    • To provide reception services, welcome visitors and maintain the reception area in a professional manner

    KEY PERFORMANCE AREAS

    •  Provide switch board services by screening incoming calls and transferring to relevant staff in Provincial Office
    •  Provide reception and administrative services
    •  Handling face-to-face enquiries from visitors
    •  Control inventory relevant to reception area and ensure the reception area is maintained in a presentable state at all times
    •  Plan and coordinate support personnel diaries.
    •  Coordinate provincial office fleet.

    REQUIRED MINIMUM EDUCATION

    •  Matric (NQF level 4)
    •  Office Administration Certificate as added advantage

    REQUIRED WORK EXPERIENCE

    •  1-2 year’s relevant work experience
    • Able to demonstrate:
    •  Knowledge of switchboard system
    •  Computer literacy
    •  Knowledge of Seda products and services and Seda’s role within the SMME Sector

    CRITICAL COMPETENCIES

    •  Advisory Service
    •  Communication
    •  Stakeholder Engagement
    •  Analytical
    •  Business Acumen
    •  Problem-Solving & Decision-Making
    •  Planning & Organising
    •  Monitoring & Evaluation
    •  Performance Driven
    •  Administrative Diligence
    •  Teamwork
    •  Adaptability & Flexibility
    •  Policy Adherence
    •  Negotiation
    •  Basic Computer Skills
    •  Financial Acumen
    •  Office Management

    Method of Application

    NB: It is the organisation’s intention to promote equity and representivity in terms of race, gender and people living with disability as per the set numerical targets contained in the organizational Employment Equity Plan (EE Plan). 
    Previously Disadvantaged Individuals are encouraged to APPLY.

    • The appointment of candidates is subject to the verification of all their credentials (employment history, educational, financial, criminal and any other checks as may be necessary). Please note that only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful. Proposed offers will be made from Minimum to Midpoint as advertised.
    •  Only shortlisted candidates will be contacted, and if you have not heard from us within three months of submitting your application, please consider it unsuccessful.
    •  Foreign qualifications must be accompanied by an evaluation report issued by SAQA. It is the applicant’s responsibility to have all foreign qualifications evaluated by SAQA and to provide proof of such evaluation report (only when shortlisted).
    •  Applicants should note that any false information contained in their cv and related documents could result in disqualification and/or summary dismissal.
    •  Please note that by applying for this position, you give SEDA permission to process your personal information in compliance with POPI ACT.

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