The FSCA's mandate is to enhance the efficiency and integrity of financial markets; promote fair customer treatment by financial institutions; provide financial education and promote financial literacy; and assist in maintaining financial stability in South Africa.
This is in line with the Twin Peaks model of financial sector regulations, as envisioned in...
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Receptionist / Switchboard Operator Facilities, Administration And Security Business Unit (Pretoria)
Customer centricity (customer service for good customer experience),
Receive visitors and contractors, and register them on the electronic visitor management system,
Communicate to staff and visitors professionally and effectively,
Operate the switchboard professionally by directing all phone calls correctly,
Record and distribute messages electronically via email, and telephonically (MS Teams),
Capture incoming and outgoing mail, and parcels on the electronic mail tracking system,
Ensure general tidiness and cleanliness at the reception area,
Check and monitor the switchboard telephone system,
Adhere to departmental service delivery standards.
Requirements
Matric Certificate (Grade 12), 1-year Higher Certificate in Office Administration (or equivalent certificate) NQF 5, with at least minimum 3 years’ experience as a Receptionist or Administrative Assistant or Call Centre Operator or Contact Centre Operator.
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