Receptionist at WBWR

Role Overview

• As the Receptionist, you will be the first point of contact for all guests and members. Your role is to create a warm, organized, and professional environment by assisting with daily operations, managing front desk duties, and ensuring that all members receive excellent service.

Key Responsibilities

• Welcome guests, members, and visitors with a friendly and professional attitude
• Manage the front desk, including answering calls, emails, and walk in enquiries
• Assist members with workspace needs, bookings, and general support
• Maintain a clean and organised reception area and common spaces
• Manage meeting room bookings and ensure rooms are prepared for use
• Handle incoming and outgoing mail and parcels
• Support the operations team with administrative tasks
• Maintain accurate records, sign in logs, and access control
• Assist with onboarding new members and explaining WorkWiser’s facilities
• Help coordinate events, workshops, or community activities when needed
• Report maintenance issues to the operations team
• Uphold the WorkWiser culture by creating a welcoming community feel

Requirements

• Must be based in Somerset West or within the Helderberg area
• Previous experience in reception, front desk, or customer service is preferred
• Strong communication and interpersonal skills
• Professional appearance and a positive, friendly demeanor
• Ability to multitask, stay organised, and manage time well
• Comfortable using email, calendars, and basic office software
• Reliable, punctual, and able to work independently
• A customer focused mindset with a desire to help others
• Experience in a co working space environment is an advantage but not required