Records Manager at FNB South Africa

Job Description

• To provide specialist support to the business unit in the execution of the Data Quality policies and standards aligned to the business unit strategy
• Manages the evolution and transition of the data quality strategy and architecture in response to changing business requirements
• The successful incumbent appointed as the Records Manager will partner with the business to ensure effective records and information management practices across the value chain.
• The role will provide subject matter expertise on records governance, compliance, and lifecycle management, while developing and enhancing processes that support regulatory compliance, risk reduction, and the continuous delivery of trusted information services.

Role Responsibility:

• Manages the evolution and transition of the records management strategy, policies, and supporting systems in response to changing business, regulatory, and compliance requirements.

Are you someone who can:

• Prevent wastage and continuously identify process improvements to contain and reduce costs.
• Define and implement a Records Management operating model and governance framework.
• Lead strategic projects and initiatives to adopt electronic recordkeeping practices.
• Align Records Management practices with business unit strategy and requirements.
• Develop, implement, and maintain records management policies, standards, and procedures.
• Establish and manage records classification schemes, file plans, and retention schedules.
• Ensure proper lifecycle management of records (creation, storage, access, retention, and disposal).
• Oversee both physical and electronic records management practices.
• Foster collaborative relationships within FNB/Direct Axis and across the FirstRand Group.
• Manage people by executing leadership responsibilities and creating an environment that promotes growth and performance excellence.
• Actively coach team members by providing subject matter expertise, guidance on solutions and processes, and support for personal development.
• Participate in development activities for self and team.
• Compile reports to track progress and support informed business decision-making.
• Build strong working relationships across teams and functions to enhance delivery, collaboration, and innovation.

You will be an ideal candidate if you:

• Have a Bachelor of Commerce equivalent to NQF Level 7 in Management or Business Administration.
• Have 4 to 5 years’ experience in Data Governance/Information Management

End Date: February 19, 2026