Recoveries Head B - Johannesburg at FNB South Africa

Purpose

• Creates the vision, culture and strategic direction for the Department and contributes to the Business' overall strategy; Develops strategic relationships and leads transformation in the team; The incumbent will influence the behaviour of a large team by leading and directing to ensure the Bank's financial losses are minimized by exceeding agreed performance objectives; Defines frameworks and policies on the management of non-performing loans to maximise recoveries and minimise cost.

Experience and Qualifications

• Admitted Attorney
• A minimum of 6 years experience in a strategic leadership role
• Previous experience in the Financial Sector would be an advantage.
• At Least 5 Years Collections And Management Experience Demonstrable Knowledge of End-To-End Collections is key
• Proven experience of good People Management and Leadership
• Legal background/ extensive knowledge of the recoveries process and current legislation
• Management experience in relation to external service providers

Responsibilities

• Manage overall running costs in relation to productivity ratios, maintaining targeted outputs and financial discipline in respect of budget and growth strategies, to improve the recovery rate on the residual portfolio- off balance sheet recoveries
• Improve the recovery rate on the residual portfolio- off balance sheet recoveries
• Establish, align and manage target and budget goals whilst ensuring effective control of costs for a range of functional areas to increase cost efficiency
• Establish a sound Risk Management culture through awareness of campaigns to influence behaviour and drive the importance of compliance.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
• Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Focuses on new markets and new business opportunities and / or activities to generate additional income
• Develop and implement Key Strategies to Increase recoveries and improve the recovery rate on the residual portfolio- off balance sheet recoveries and by development of collection strategies which limit portfolio delinquencies, foreclosures and repossessions.
• Monitor changes in legislation, regulations, initiatives and relevant industry practices. Ensure drafting and implementation of appropriate interventions. Ensure compliance with audit requirements
• Accountable for achievement of maximum productivity levels and positive climate in this results based operational environment.
• Establish and implement end-to-end bridging finance division to increase recovery and decrease losses to the bank
• Continual research into and comparison of best practices in order to maintain a competitive edge.
• Implement and maintain sound business processes that minimize FNB risk and deliver quality requirements specifications. Report on and / or find solutions to items resulting from findings by internal or external audit and client management risk.
• Follow up on Special Investigations and monitor the recovery of funds
• Review daily reports ensuring the business recovery debts are correctly addressed within the Bank's policies, norms and standards
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
• Manage personal development to increase own skills and competencies