RED Supervisor at The Coca-Cola Company

Job Description    

Key Purpose Statement

To manage and lead the RED Surveyors within the team, in line with industry best practice, by ensuring that all daily KPI’s are met daily, route lists are completed, all questionnaires answered, on the job training for each surveyor provided and assessing surveyor’s gaps through in-trade observations.

Key Duties & Responsibilities    

Includes but is not limited to:

• Understanding and articulating the RED ‘Look of success’, Role Models and Planograms to all surveyors. To ensure that all surveyors in supervisor’s team fully understand, by conducting on the job training & tests before surveying an outlet.
• Ensuring each individual surveyor’s KPI’s are met:
• By ensuring that the route list for the day is completed successfully
• All RED and PDA questions are completed.
• Address questions or queries or issues that arise from each surveyor daily
• Ensure that accuracy level is maintained by each surveyor, through following RED surveying process.
• Ensure that non completions outlets are managed, but ensuring that surveyor captures picture as proof.
• Ensure that leave cycles structured by the RED Team Leader for your team, are followed.
• Sharing with each surveyor any changes to survey content and technical system changes.
• Ensuring effective execution of general administration (reports, claims etc.) within the team and individually.
• Managing weekly queries through in-store investigation, reports and liaising with the surveyor. By also managing team deviations and action plans for improvement.
• Maintaining a full team compliment through recruitment of appropriately skilled and suitable surveyors.
• Ensuring all surveyors are fully trained and skills gaps are identified and closed, this includes on the job training.
• Managing and maintaining all business tools allocated to self and the team members.
• Uphold at all times, the image of the organisation and its brand through conduct of self and team, presentability and work ethic.
• Manage all HR matters; Interviews, disciplinary action and performance reviews.

Competencies

Skills:

• Interpersonal skills
• Leadership
• Smartphone navigation
• Communication
• Time Management
• Conflict Management
• IR Knowledge
• Performance Management
• META

Attributes/Attitudes:

• Self-Leadership.
• Focus.
• Accuracy.
• Problem Solving.
• Drive.
• Initiative.

Skills, Experience & Education    

Qualifications and Experience

• Grade 12 plus Tertiary Qualification.
• Experience in retail/ trade surveys would be an advantage.
• Proven track record in RED performance.
• Driver’s License essential.
• Own roadworthy Vehicle, meeting minimum standards, is required for the job.

Closing Date: 21st, April 2022