RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships wit...
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Consistently provide reliable, professional, quality services that meet our customer needs and retain customer loyalty, The key focus being verification services and data capture. To build strong relationships with customers and suppliers thereby ensuring that customers derive value from Refcheck products and services which will ultimately maximize revenue.
Achieve individual daily targets in regard to assigned verification queues
Dealing with customers in a professional manner to request outstanding information relating to your assigned verifications. (incomplete fields or missing data)
Dealing with customers in a professional manner to request outstanding documentation / information required e.g. certificates and indemnity documentation
Managing client’s expectations and communication of special requests.
Escalation of unresolved verifications issues to supervisor
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