Refrigeration Sales Engineer at NOVA Human Capital Solutions

Purpose:

• Proactively initiate and drive the sales process from initial sale to handover to customer.
• Responsible for the sale of Services to primary decision makers focusing on end users and service providers (e.g. contractors, consultants), whilst building and maintaining long-term customer relationships and using company defined sales processes and tools. The focus is on sourcing new business (70% of the role).

Deliverables:

Sales strategy and planning

• Carry out market research, competitor research and customer surveys
• Build knowledge of competitor’s business services
• Draft sales plans incorporating market segmentation, sales activities to agreed budgets, sales volumes, values and timescales
• Create a network of contacts across various disciplines that will provide advice on what resources are available both within or outside the organisation
• Build network and market knowledge within the industry by attending trade shows, conferences and exhibitions
• Maintain and develop a computerized customer and prospect database

Approaching target customers

• Target potential customers either through a direct to the end user or indirect sale (via contractors etc.)
• Proactively seek out, qualify and close new sales opportunities, with a specific focus on new business growth
• Maintain existing customers through planned individual account support, and liaison
• Compile proposals including product information, pricing, quotes
• Maintain regular contact with potential customer and update proposal with scope changes
• Handle negotiations to close the sale
• Keep manager informed of changes in the marketplace and progress on customer status

Sales Quoting 

• Compile a detailed Customer Quote based on supplier quotes

Compiling Tenders

• Where applicable assist with creating competitive, high quality and timely estimates, bids, proposals, and cost/benefit analyses

Reporting and administration

• Report on sales activities and provide relevant management information
• Complete all the necessary administration as required

Requirements:

• Minimum 2 years’ experience within a technical sales role
• Must have Industrial refrigeration Industry knowledge
• Strong track record of achievement of sales targets
• Tertiary qualification in Mechanical Engineering advantageous