Regional Aftersales Manager at INEOS Automotive

The role:

• Reporting to the Region Head Sub Saharian Africa and working cross-functionally with the wider After Sales team the Regional After Sales Manager will require extensive experience of all aspects of parts & service business within the automotive industry, preferably with in-depth technical knowledge. This role will be integral to the process of implementing the country/region-specific aftersales plan, to supporting the Grenadier and future vehicle lines

Responsibilities include (but are not limited to):

• Setup, manage and monitor regional partner workshops & stakeholders
• After Sales customer interface
• Safeguard regional parts availability
• Training and process improvement
• Identification of wider product issues and contingency plan roll-out
• Monitor regional financial target achievement and budget spending

What we are looking for:

• Significant Aftersales & Operational automotive experience, which could include vehicle manufacturer or wider motor trade experience
• Recognisable technical qualification or experience based equivalent
• Broad experience, in many, if not all Automotive & Aftersales disciplines
• Very strong drive for continuous improvement - a Kaizen mentality
• Ability to work in both office and field-based teams with a customer focused & service excellence approach