Regional Director: Region A at City of Johannesburg

Minimum Requirements:

• Grade 12 / Matric;
• Bachelors Degree in Public Administration / Business Administration or relevant qualification (NQF level 7);
• 10 years’ overall/management working experience, of which 5 years must be at middle management level in the local government or public sector;
• Knowledge of local government environment and legal requirements;
• Understanding of market and economic factors affecting the strategic plan as operation; and
• Driver’s license.

Primary Function:

• To act and assume all responsibilities pursuant as the Regional Director of Region A. The primary role of the Group Citizen Relationship and Urban Management (“the department”) is a governance function – urban management, service delivery and citizen relationship in order to ensure the city is responsive to the needs of the community; through regional coordination, integration, monitoring, enforcement and facilitation of service delivery solutions at grass-roots level within communities in line with Service Level Agreements thus ensuring a liveable, resilient and sustainable City. The position of a Regional Executive Head exists to support the office of the Group Head Citizen Relations and Urban Management in the localized urban governance functions; support the mobilization of community participation in the region; support implementation of the city's service delivery programme in the region; compliment and augment services rendered by other departments and entities for improved service delivery and to provide advice to management and leadership on all issues pertaining to the region. The purpose is also to offer executive functions, support and coordinate all regionalised departmental functions by providing a single point of accountability in the seven 7 Regions — i.e.: the provision of localised citizen and customer contact points; and that the regions act as a central mechanism to mobilize citizens, NGO's, rate-payer organizations etc. into a partnership of becoming the eyes, ears, mouthpiece and activators of the city on issues of
• service delivery, urban management and citizen relationship. The Regional Director is expected.
• To coordinate and oversee the delivery of all services in an area of jurisdiction(region) must be able to work and support other departments, entities, and other spheres of government to deliver effective service.
• To ensure an effective and efficient regional governance model by establishing institutional arrangements that promote a well-coordinated and responsive service delivery function. 
• To provide a regional strategic framework that creates a seamless response to service concerns and requirements.
• To be the face of the city and provide close contact, interaction and support to communities/ residents of the region.
• Actively participate in planning and budgeting processes of the city and ensure that the needs as identified through the community participatory processes find expression in the city’s response plans.
• Advocate through leadership and mobilise resources beyond the inherent budgetary constraints of the city's administration.

Key Performance Areas:

• Lead, direct, and coordinate regional functions, departments, and entities.
• Undertake and manage the regional profiling and planning process.
• Ensure and manage integrated, sustainable, and resilient basic service delivery.
• Manage and facilitate Integrated Safer Cities Programmes at the Regional level.
• Ensure Urban Management Regulatory, Compliance, and Special Investigations at the Regional Level.
• Manage Area-Based Programme Management and Rejuvenation.
• Manage and facilitate Citizen Relationship and Social Mobilisation.
• Coordinate and facilitate Intergovernmental Service delivery collaboration and alignment.
• Manage Urban Governance policy, research, and development.
• Ensure effective and efficient interface, Data Management, and Call Centre.
• Human Capital Management.
• Financial and Risk management.
• Integrated strategic and business planning.

Leading Competencies:

• Understands market and economic factors affecting the strategic plan and operations.
• Excellent negotiator to enable the negotiation of agreements and contracts.
• Strong influencing skills to enable the allocation of scarce resources to the relevant region from internal and external role-players.
• Strong leadership abilities and the ability to bring teams together and ensure that such teams perform effectively.
• Excellent facilitation and project management abilities.
• Have sound judgement.
• Be able to make decisions effectively.
• Be able to deal with change and to lead change in others.
• Be able to communicate on all levels, i.e., with the public, business community, other spheres of government, MOEs, and internal departments.
• Be able to manage conflict and use conflict as an effective tool.
• Monitoring and evaluation.
• Management Information.
• Development Planning.
• Research and Development.
• Stakeholder Management.
• Project Management.
• Strategic Planning
• Impact assessment.
• Urban renewal.
• Economic Transformation.
• Leadership skills on various levels, including executive, analytical skills, logical thinking, and strong problem-solving abilities.
• Stakeholder management skills and be able to manage relationships effectively, sociable, and people-oriented.
• High-level negotiation skills and influencing skills.
• Interpersonal skills, team building, and management skills, including cross-functional teamwork.
• The ability to overcome obstacles with a positive attitude and initiative.
• Problem-solving abilities and management of complex issues.
• Analytical thinking and logical reasoning.
• Proactive drive.
• Adaptability.
• Influencing skills.
• Business-oriented.
• Self-responsibility/independence.
• Assertiveness and self-confidence.

Core Competencies:

• Leadership skills on various levels, including executive analytical skills, Logical thinking, and strong problem-solving abilities;
• Stakeholder management skills and be able to manage relationships effectively, sociable and people-oriented, high-level negotiation skills and influencing skills;
• Interpersonal skills, team building, and management skills, including cross-functional teamwork;
• Ability to overcome obstacles with a positive attitude and initiative;
• Problem solving;
• Analytical thinking and management of complex issues;
• Working under pressure and the ability to prioritise;
• Proactive drive and initiatives;
• Adaptability;
• Influencing skills;
• Business Oriented;
• Self-responsibility/independence; and
• Assertiveness and self-confidence; 

Deadline:29th January,2026