Regional Sales Executive (KZN) at Datafin Recruitment

ENVIRONMENT:

• A leading Cloud Solutions Specialist is seeking a Regional Sales Executive who will be responsible to lead and manage the regional Sales department in KZN, driving successful business growth through strategic sales acquisition, customer retention, and achievement of regional targets.
• The successful candidate will leverage proven expertise in business development, management, and leadership within the relevant industry to build and extend the Company’s presence in KZN, working closely with the Chief Revenue Officer and the national leadership team.

DUTIES:

Sales Acquisition and Growth

• Maintain a deep understanding of the regional market, the Group’s products and services, and market positioning to gain strategic insight into competitive and opportunity landscapes.
• Nurture and grow the company’s business in the region.
• Successfully meet personal and regional sales targets.
• Develop and drive the implementation of tactical sales plans with the team, bringing experience to opening new doors and closing sales.
• Successfully execute against approved individual and regional plans.

Customer Retention and Relationship Management

• Develop and maintain key, sustainable relationships with current customers, potential new customers, and regional partners to support both business acquisition and retention.
• Participate in setting, implementing, and achieving regional objectives, including customer service and retention.
• Act as an escalation point to support the successful resolution of important regional issues related to sales and customer retention.
• Manage the transfer and allocation of accounts between acquisition and account management.

Leadership and Operational Oversight

• Provide direct management and leadership for the regional Sales Team and play a general leadership role in the region.
• Motivate the regional team to engage in continuous professional development, ensuring the acquisition of relevant skills necessary for sales success.
• Provide consistent coaching, mentorship, and support to the sales team to hone their skills, improve performance, and achieve individual and regional success targets.
• Serve as the primary regional escalation point for both sales and operational matters.
• Ensure seamless working relationships with centralised head office functions and as a member of the national leadership team further the broader company objectives.
• Oversee regional sales reporting to ensure it is timely, accurate, and provides the required insights.
• Review and facilitate the approval of commission reports prior to payment.
• Manage team recruitment, orientation, resource allocation, performance levels (including disciplinary and remedial management), administration (contracts, leave, expense claims), and career management (performance reviews, training, and development plans).

REQUIREMENTS:

• Matric – Essential
• Relevant tertiary qualification or equivalent experience – Essential
• Excellent computer literacy (Mail, Word, Excel and other relevant) – Essential
• 10 + years working experience with proven success in SA tech industry – Essential
• Proven track record in sales and sales management – Essential
• Drivers Licence (and own transport) – Essential
• 6 + years of hands on relevant management experience – Essential

ATTRIBUTES:

• Leadership and Management: The capability to provide direct management, strategic leadership, and oversight for team.
• Business Acumen: A comprehensive understanding of key business functions including Business Development, Sales, Commercial, Operations, and Customer Service.
• Technical Industry Expertise: Deep working knowledge of the ICT industry, with a specific focus on UCaaS and CCaaS.
• Drive and Initiative: Demonstrates a self-motivated, energetic, optimistic, and confident approach to independently pursue goals and drive results.
• Interpersonal Communication: The ability to build exceptional rapport, develop key sustainable relationships with customers and partners, and ensure effective cross-functional collaboration.
• Communication Skills: The ability to articulate information and ideas clearly and effectively, both verbally and in writing.
• Presentation Skills: Proficiency in formally presenting information and proposals to internal and external audiences.
• Negotiation: The capability to successfully discuss and agree upon terms to close sales and resolve business matters.
• Reporting: Competence in generating timely and accurate regional sales reports to provide insights for performance assessment and decision-making.
• Integrity: Consistently upholding impeccable honesty and strong moral principles in all professional dealings.
• Teamwork and Collaboration: A willingness to work effectively and collaboratively as a member of the sales team, regional and national leadership team.