Regional Sales Manager - Centurion at WeBuyCars

Key Responsibilities:

 Sales:

• Track and measure sales performance against targets daily in respect of units and ancillary products. Pro-actively implement corrective action where targets are missed.
• Manage floor layout and presentation within agreed standards of excellence.
• Manage all escalated customers enquiries / concerns to ensure and promote excellent customer service.
• Ensure that the region’s branches achieve their monthly sales targets stipulated by the company.
• Manage sales leads.
• Manage outstanding debtors and sold yards within agreed business rules.
• Ensure daily production meetings are scheduled and attended daily and reserved vehicles managed within agreed parameters.

 Human Resources:

• Oversee monthly roster (blue and orange teams) for all sales staff, at least a week before the next month, to ensure sufficient staff on peak trading hours.
• Review sales team headcount continuously within agreed parameters.
• Weekly sales and operations meetings with branch management
• Weekly sales and operations meetings with National Sales Manager and National Operations Manager to provide feedback on KPI’s.
• Attend weekly branch sales meetings.
• Documented one-on-one sessions with Branch Mangers & Operations Managers
• Managing bottom performers in line with “Project Excellence”.
• Overview all sales management commission sheets before payroll deadlines.
• Leave planning at the beginning of the year for the whole year.

 Sales Training:

• Complete the “Train the Trainer” course on LinkedIn Learning or via the National Sales Training Manager and implement the knowledge to become proficient at training senior sales management.
• Present at least one training course per month to your team.
• Continuous coaching and mentoring, covering all aspects leading to a sale. (SLMS management, receiving of customers, test drive, calling leads, handling a complaint, floor layout, price cards, stock age, stock turn).

Housekeeping:

• Review the floor layout, vehicle movement, price cards and vehicle cleaning.
• Check at least 10 price cards per day for accuracy, neatness, and correct vehicle statuses.
• Evaluate and action price recommendations for at least 100 vehicles per week.
• Manage ageing stock within business guidelines as updated from time to time.
• Review accuracy of stock takes daily.
• Manage reserved vehicles (attend daily production meetings randomly in coordination with Regional F&I Managers).
• Ensuring that vehicles on promotion auction are presented in line with the company guidelines (i.e. balloons, promo stickers, etc.).
• Ensure customer receive excellent after sales care.

Skills:

• Accuracy and attention to detail.
• Ability to work productively in a high-pressure environment.
• Manage time effectively and set clearly defined targets.
• Computer literate.
• Interpersonal skills.
• Operational experience.
• Sales knowledge.
• Must possess the ability to lead and serve as a positive role model.
• Resilient, ambitious, target driven.

Requirements:

• Minimum Grade 12.
• A minimum of 5 year's management experience in the motor industry.
• A relevant management qualification will be beneficial.