Regulatory Analyst (Fixed-term contract) at Nedbank

Job Purpose
To manage transactional processing & FICA-related activities & functions are executed within defined standards & requirements while simultaneously maintaining control over applicable processes and in accordance with Client Operations Strategy.

Job Responsibilities

• Minimise losses and reduce overall cost of client operations by maintaining high work standards and vigilant risk management.
• Maintain a departmental set of management & record keeping standards ensuring compliance with relevant requirements, conditions, and standards.
• Testing for record keeping retrieval to be conducted on a bi-annual basis to ensure that the retrieval timelines can be adhered to if the FIC requested MLC information, records or transaction information
• Ensure effective processing of FICA and all client data related capturing and records maintained
• Maintain sound relationships with the relevant internal and external stakeholders by ensuring achievement of high levels & quality of service delivery as experienced by stakeholders contributing to customer retention.
• Improve client relationships through focused NCIB client strategy.
• Ensure the validation function on KYC/FICA both in the context of new to bank and reviews.
• Review clients by ensuring that "gaps" are identified in the FICA/KYC requirements of existing clients.
• Liaise with front line relationship managers with regard to sourcing missing data / documents from clients.
• Ensure that all NCIB Client records are optimally managed and maintained.
• Ensure that all exceptions are managed & resolved within agreed SLA's.
• Ensure that defined transactional processing & FICA-related activities & functions are executed within defined standards & requirements while simultaneously maintaining control over applicable processes.
• Ensure that Data inputs are correctly & accurately captured
• Ensure that project goals are accomplished & are in line with business objectives.
• Manage client reviews based on the risk criteria assigned to clients and facilitate and co-ordinate the review processes for NCIB
• Quality assurance sign off in terms of FICA to ensure correct application and approval of KYC information on client files

People Specification

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate

Preferred Qualification

• Diploma or Degree or Certificate in Compliance, AML

Type of Exposure

• Managed Relationships
• Provided Client Service
• Provided Administrative Support
• Completed Reports and Achieved Budgets
• Developed and Implemented Communications Strategy
• Managed Self
• Managed own Career

Minimum Experience Level

• 1-2 years general banking experience, with knowledge of KYC/ FICA.

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Financial Acumen
• Relevant product knowledge
• Knowledge of risk
• Relevant system knowledge

Behavioural Competencies

• Adaptability
• Building Customer Loyalty
• Continuous Learning
• Collaborating
• Work Standards
• Managing Work

Closing Date: 19th, April 2022