Remote Monitoring Engineer : Screens and Feeders at Sandvik

Purpose of the role:

• Enhance customer relations through technical expertise and asset performance monitoring with ACS-s and SAM, while providing technical support for remote monitoring agreements and stakeholders in Sales Areas

The job responsibilities:

• Monitoring of connected screens in SAM
• Key contact for Sales Areas and customers for screens in EMEA
• Preparation of monitoring reports for key customers
• Support customers with recommended actions to improve performance and reliability of monitoring screens
• Technical expert for ACS-s hardware and features in SAM
• Technical trainings for ACS-s and SAM for stakeholders in the Sales Areas
• Continuously enhance SAM features and state variables and share feedback with development teams.

EHS Responsibilities (supported by EHS department):

• Ensure that customers are always supported with the latest EHS guidelines for screening assets
• Promote the EHS Policy and Company Values with a focus on EHS.
• Ensure the implementation of corrective actions based on incidents or learning
• Promote and encourage continuous improvement, innovation and implementation of best practices

Competences:

• Knowledge of vibrating equipment
• Good understanding of mining site plants and process engineering
• Sound judgement and problem-solving ability
• Listening and logic interpretation
• Strong customer orientation
• Advanced communication skills
• Digital native with comprehensive knowledge about digital applications and tools
• Strong understanding and compliance with Health and Safety in the workplace
• Computer Literacy & MS Office proficiency

Education:

• Technical degree / Diploma in a mechanical or Mega Tronics
• Candidates with highly relevant experience/references will also be considered.

Experience:

• 2+ year minimum in the mining industry.
• Candidates with relevant vibrating screen troubleshooting/service/sales experience are preferred.
• Candidates with previous condition monitoring experience, especially within the mining environment are preferred.
• Exposure in the design and/or sales of screens or other equipment in the mining industry.

Other requirements:

• Capability to travel into the region EMEA (Europe, Middle East, Central Asia and Africa) should it be necessary.
• Valid drivers license

Deadline:31st October,2026