Renewable Energy Consultant - Residential Energy at Rubicon Energy & Automation

Sales Support Consultants responsibilities:

• Fulfill support functions to the manager and his duties
• Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs both electronically and via telephonic communication
• Prepare Quotes, Sales Orders, and Requisitions. Follow up on quotes, sales orders, and backorder reports
• Maintain awareness of pertinent client information, payment performance; communicate all client information that may affect company decisions to appropriate departments as required
• Schedule regular calls to customers
• Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
• Maintain high customer satisfaction ratings that meet company standards
• Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
• Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly / weekly follow-up's
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
• Maintain records of customer communications and contact information as required through Hubspot
• Our ideal candidates are able to acquire a thorough knowledge of the company’s products and support the sales consultants and customers in the accurate placement of orders. The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

Role requirements are:

• At Minimum a Matric/NQF4 equivalent
• Post Matric Tertiary qualification desirable, e.g. electrical engineering
• Proven track record of at least 1-2 yrs technical sales experience
• Engineering technical sales support background preferred
• Computer literate with knowledge of NetSuite Oracle ERP (preferred)
• Effective written and verbal communication skills