Research and Insights Lead at PwC South Africa

Role Description 

• Manage the Research and Insights team’s daily activities, providing guidance and direction across the portfolio of research services.  
• Ensure timely and high-quality responses to requests, coordinating with the Africa Traffic Controller and monitoring the team’s work management system.  
• Demonstrate a comprehensive understanding and extensive working knowledge of research tools, methodologies, and communication.  
• Deliver high-value research and market intelligence with exceptional attention to detail, personally contributing to significant projects.  
• Develop innovative B2B research methodologies and processes, investing in skills, capabilities, and technology, aligned with PwC Africa’s services, go-to-market priorities, and strategy.  
• Expand the team’s portfolio of services, identifying the need for new tools, training, and skills development, and providing business cases as needed.  
• Interpret research briefs and ensure full understanding of requirements before proceeding, guiding the team to deliver acceptable research services and reports.  
• Demonstrate the ability to take a research concept from inception to completion.  
• Maintain excellent working knowledge of corporate research requirements.  
• Stay updated on trends and new technologies.  
• Identify problems and develop effective solutions.  
• Manage multiple complex projects and meet deadlines.  
• Adhere to rules, procedures, policies, instructions, and vendor agreements.  
• Manage expectations and time pressure effectively.  

Qualification & Experience Requirements 

• Honours degree in a related field, or equivalent industry experience.  
• 5+ years’ experience in B2B research, market intelligence, and insights generation.  
• Demonstrable experience leading a team.