Reseller Program Lead at Yoco

ROLE | WHAT YOU WILL BE DOING?

Key Responsibilities:

• Own, manage and evolve the reseller program and portal to achieve scale targets, including continuous review and necessary adaptations

• Achieve annual targets and OKR’s whilst closely managing CAC guardrails, reseller acquisition costs and payback periods

• Effectively manage the reseller program budget to achieve OKR’s

• Organise and execute quarterly reseller sales rallies and planning workshops to drive engagement with the reseller team

• Prospect, pitch and close principal reseller partners agreements (resellers that have their own sales force) and manage monthly reviews

• Develop engagement and retention strategies (including incentives) that enhance reseller activation rates

• Development and management of portal gamification,portal incentive schemes and targets,

• Work closely with the Insights team to improve merchant journeys and scope tools and processes to improve the running of the program

• Management of payment process/models for principal resellers and individual resellers

• Constantly update reseller training content

• Take on all projects, strategies and working models with an agile and ready to learn approach so that tools and processes can continually be redefined, remodelled and reshaped to improve business track record for the Reseller program

IDEAL CANDIDATE | WHAT WE ARE LOOKING FOR?

Key requirements to perform responsibilities:

• Bachelor's degree/diploma (in business management and/or development would be an advantage)

• Proven sales and channel management track record

• Minimum of 5 years' experience in scaling national sales teams (internal or outsourced) in a high volume fast paced environment

• Channel strategy and fiscal channel plan development

• Experience managing high-performance sales teams

• Experience with CRM (Salesforce) and data visualization tools

• Strong problem-solving, negotiation and decision-making skills.

• Ability to work autonomously with strong time management skills

• Strong analytics and reporting expertise

• Excellent verbal and written communication skills

• Good organisational skills with the ability to multi-task and prioritise in a high-volume, fast paced environment.

• Strong system skills

• Valid driver's licence and own vehicle

THE YOCO FORMULA - HOW WE CREATE VALUE 

The Yoco formula is a validated approach to work and a set of behaviours that create maximum value for our customers and help us grow.

Core Values - Our way of working to create value & grow 

• Stay Connected

• Make Space to Explore

• Keep it Simple

• Master your Craft

Leadership Principles - How we show up, engage & treat each other

• Get to know each other personally

• Say what you think and challenge me directly

• Be courageous and focus forward

• Don’t let ego get in the way