Vacancies at RSAWEB

Job Duties: 

• Manage legal/handed over accounts 
• Liaise with legal team with regards to legal customer queries 
• Assist credit controllers in compiling handover files 
• Ensure information is accurate and all relevant/required information is included in hand over files. 
• React in a timely manner if the information is not accurate 
• Liaise directly with customer via email or telephonically when required 
• Track and monitor payments made to RSAWEB as well as legal company by handed over customers 
• Perform reconciliations when necessary 
• Liaison with debt collection agencies include handover and progress 
• Process and track legal work 
• Update status and tracking reports  
• Record and monitor deadlines  
• Plan and schedule quarterly meetings with the legal company 
• Issuing of final demand letters where applicable 
• Support credit controllers as needed 
• And any other reasonable task requested by management. 

Requirements

• A completed tertiary level qualification in finance is preferred. 
• Proven work experience as a Junior Finance Administrator or similar (1 year). 
• Advanced knowledge of MS Excel. 
• Understanding of accounts receivable (debtors). 
• Being able to handle high volumes and deadlines. 
• Self-starter and adaptable.
• Time-management abilities. 

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Job Duties: 

• To provide general admin support across the debtor’s team 
• Negotiating payment plans when needed  
• Reconciliation of account when needed 
• Follow up and resolve queries in the form of tickets 
• Ensuring the number of tickets in the consumer finance team is up to date 
• Assisting with invoicing and credit notes 
• Assist with live chat between customers and company 
• Ad hoc finance tasks and projects 
• And any other reasonable task 

Key Competencies 

• Excellent communication skills, both written and verbal 
• Self-motivated and self-managing  
• Attention to Detail 
• Respect for confidentiality 
• Deadline driven 
• Innovative  

Requirements

• Grade 12 or equivalent 
• Good communication skills and customer service oriented  
• Strong PC Skills, Excel

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Job Duties:

• Running the day-to-day office duties for both offices.
• Go-to for any office related queries.
• Maintain the office condition and arrange necessary repairs and periodic maintenance.
• Partner with HR to update and maintain office policies as necessary.
• Manage contract and price negotiations with office vendors, service providers and office lease.
• Processing purchase orders.
• Ensure that all items are invoiced and paid on time.
• Organize the office layout, order stationery and equipment.
• Ensure Health and Safety compliance is implemented in conjunction with the Health and Safety committee.
• Arranging birthday vouchers and anniversary gifts.
• Partner with the social committee to maintain the upbeat vibe in the office with planning of team building and social events, encouraging a fun atmosphere and team culture.
• Promote the company’s reputation as “best place to work”

Requirements

• Completed grade 12 or equivalent.
• Relevant tertiary level qualification is preferred
• At least 2 years unbroken experience as an office administrator in a fast-paced environment
• Outstanding communication and interpersonal abilities
• Proven experience with health and safety is essential.
• Excellent organizational skills
• Good knowledge of MS Office and Excel

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Key Objectives 

• Leadership and day to day management of the Johannesburg based RSAWEB Direct sales Team
• Joint development, with RSAWEB Business Leadership, of the RSAWEB Business Growth and Development Plan
• Working closely with the Head of Enterprise in structuring the sales team sales targets, customer portfolios and other performance objectives across the sales team
• Assuring the delivery of the Johannesburg and in-land region sales and business Development objectives
• Ensuring that all sales processes, staff alignment to these and reporting of performance metrics are in line with requirements
• Growing and maintaining key customer relationships
• Forecasting and managing future pipeline potential and income expectations
• Surveying customer needs and trends, tracking competitors and implementing customer service standards
• And any other reasonable task

Requirements

• IT and / or ISP (Telco) senior management experience of at least 5-8 years duration
• Proven sales team leadership experience with track record of delivery of team targets
• Deep knowledge and experience of Connectivity, Cloud, Mobile and other ISP related technologies
• Proven ability to turn market understanding into strategic, tactical, and operational plans
• Strong track record of business performance delivery and performance management
• Strong sales pipeline management as a key area of experience and competency
• Relationship management skills with strong bias towards networking and lead generation
• A core competency of creating professional proposals matched with strong presentation and negotiation and closing skills
• Excellent communication skills
• Strong numerical, analytical, and business problem-solving skills
• Degree level or relevant experience preferred

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Job Duties

• Installing, configuring, and maintaining our VMware and Veeam infrastructure.
• Implementing monitoring systems to track the health of our infrastructure and systems.
• Ensuring high availability and reliability of all systems in our infrastructure.
• Maintain related documentation.
• Engaging with new and existing clients to ensure seamless onboarding and effective use of our infrastructure.
• And any other reasonable task

Requirements

• VCP certification or relevant working experience
• Certified or solid experience working with Veeam Backup and Replication software
• Experience working with PostgreSQL, RabbitMQ, MSSQL within the VMWare/Veeam ecosystem
• Understanding of networking and SAN in a server environment
• Excellent Troubleshooting Skills.
• Understanding of fundamental design principles behind a scalable application,
• Solid understanding of security related to encryption, certificates, and patch management.
• Proficiency with source-control tools (GitHub, Bitbucket, etc.)
• An understanding of deployment tools such as Chef and/or Ansible is advantageous,
• Familiarity with Agile/Scrum development practices
• Experience working in an entrepreneurial environment.
• Familiar with monitoring systems/tools e.g Netdata, Zabbix and Iris
• Server hardware experience.