Retail Credit Supervisor (Shoprite & OK) - Bedfordview at RCL Foods

    
Are you ready for a new challenge in your career?

• RCL FOODS is on the hunt for a qualified Retail Credit Supervisor to join the Vector Logistics Credit team. The role will be based in Bedfordview. 
• The role reports to the Credit Manager and requires an analytical individual with Credit Experience. 

Minimum Requirements    

• Minimum Matric
• Credit Management 4
• Diploma or Degree will advantageous
• At least 5 years’ experience in a credit and logistics environment
• FMCG experience specific to Retail Customers – Shoprite & OK Foods

Duties & Responsibilities    
Credit Management

• Ensure the credit controller distributes and customers receive statements, invoices or POD’s on time, to enable
• Check and release all discounts and rebates prepared by the Credit Controller before the close of month-end.
• Review stock tolerance journals and statements, where
• Ensure that credit notes are billed correctly to appropriate customer
• Release orders in the system once customer has been vetted daily
• Compliance with Business Process in order to have no Audit findings.

Customer Administration

• Review compliance with credit limits and possible non-conformances prior to credit limits being exceeded
• Review and action all transactions on 60 days
• Cash Forecast – 2 x weekly accurate forecasting per each customer account, daily Cash flow confirmed, daily Actuals balancing back to bank statement.

Claim Processing

• Authorize valid deals on the prepared pricing cover sheet and submit to claims department for
• Ensure that invalid claims are directed to the pricing department for further
• Ensure that pricing claims and credits have been
• Ensure all rebate claims are allocated to the correct principals within the SAP system and that all claims are accompanied by tax invoice numbers and the VAT number.

Returns Management

• Ensure that action is taken on reports of returns or damaged stock and that copies of the claims are obtained from the
• Communicate within the department if any credit has been passed to the

Invoicing

• Ensure that all branch and direct delivering invoices are paid
• Ensure that all invoices have valid proof of delivery adhering to customer specifications.
• Ensure that queries regarding unpaid invoices are followed up and attended to promptly.

Payment Processing

• Ensure that remittance is received from customers by the due date and ensure that payment is correctly allocated to customer
• Ensure that invoices or credit notes charged to incorrect accounts are corrected by journal entry to balance customer

Information and Data Management

• Ensure team members accurately and regularly capture data into the SAP system to enable access to reliable
• Share with and report relevant data, information and trends to management teams to facilitate reliable business decision-making.

Team Supervision

• Lead subordinates towards meeting strategy and targets through regular communication and utilization of full organizational talent management tool
• Conduct performance appraisals and supervise team succession and resource planning.
• Provide and schedule training based on team members’ development requirements and
• Coach and support team members where necessary to achieve
• Manage the employee relations climate and ensure corrective action is taken where required in line with relevant legislation and company
• Build a high energy team to deliver accurate financial reporting and a culture of corporate governance
• Manage the activities of the team and ensure internal customer service requirements are
• Manage leave and general time management issues in line with organizational deliverables.

KPI’s

• Accuracy of credit processing
• Standing of customer credit
• Account reconciliation and payment according to terms and agreed pricing conditions
• Days outstanding
• Overdue payments
• Cash collection levels
• Query resolution