Since our inception in 2002, we have, through the support of our clients, our commitment to the industry and a simple love for technology, helped to enrich the lives of people in Africa with exceptional electronic products.
At Syntech, with our thirst for learning, a drive for growth and a commitment to service excellence, we lead the market by overcoming...
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We are seeking a Retail Field Representative responsible for maintaining and elevating the presence of our products in retail stores. This role includes ensuring visually attractive product displays, educating store staff on product features, and implementing marketing strategies to drive sales. The ideal candidate will be passionate about technology, possess excellent communication skills, and have a strong ability to cultivate and maintain relationships with retail partners.
Minimum Requirements
In-depth knowledge of consumer electronics and current technology trends.
Exceptional verbal and written communication, presentation, interpersonal, and decision-making abilities.
Ability to work independently and manage multiple tasks effectively.
Proficient in using Microsoft Office Suite.
Valid driver's license and reliable transportation.
Willingness to travel extensively within the assigned territory.
Ability to lift and transport products, as well as promotional materials.
Duties and Responsibilities
Merchandising and Display Management:
Ensure product displays are visually appealing, fully stocked, and aligned with company standards.
Implement planograms and promotional displays as directed by the retail team.
Maintain layout plans, shelves and inventory across all stores.
Monitor and report on stock levels, product placement, and competitive activities.
Optimize customer engagement and sales by showcasing products effectively.
Retail Partner Support:
Build and maintain strong relationships with store managers and staff.
Stock sales floor shelves and create visually appealing product displays.
Take strategic actions to maximize sales, reduce stockholding, and enhance stock turnover.
Provide training sessions on product knowledge, coaching staff in essential technical and sales skills.
Ensure retail staff are well-informed about product details and ongoing promotions.
Assist retail staff with product inquiries and troubleshooting as needed.
Sales and Marketing Execution:
Implement marketing and promotional strategies to boost product awareness and drive sales.
Stay current with industry best practices through regular training sessions.
Conduct in-store demonstrations and events to showcase products and engage with customers.
Gather and report customer feedback, sales data, and market trends for continuous improvement.
Field Reporting:
Communicate trading issues and concerns promptly with management.
Prepare regular reports detailing merchandising activities, store visits, and sales performance.
Identify and address any challenges or opportunities encountered in the field.
Travel and Territory Management:
Travel to various retail locations within the assigned territory.
Efficiently manage time and travel expenses to maximize coverage and effectiveness.
Ensure that all visits are scheduled and documented accurately.
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