Fresh Jobs at Syntech

Job Advert Summary    

• As a Campaign Manager, you will play a critical role in executing and managing end-to-end marketing campaigns, ensuring they deliver high-quality results and drive ROI. You’ll combine data-driven analysis with the ability to create and execute compelling content that resonates with our target audience. The role requires a balance of strategic execution and hands-on management, making you an invaluable part of our team. You will be responsible for campaign planning, tracking performance, optimising outcomes, and continually improving processes to achieve the best results.
• This is a dynamic role with the potential to grow into a 2IC position in the department, offering the chance to take on increasing responsibility for driving impactful marketing initiatives. While leadership is not required at this stage, your ability to manage campaigns effectively, evaluate performance, and drive ROI will be key to your success.
• At Syntech, we’re a forward-thinking, technology-driven company that places innovation at the core of everything we do. We pride ourselves on being at the forefront of ecommerce, traditional retail, digital marketing, and automated solutions, constantly evolving to stay ahead of the curve. Our culture fosters collaboration, creativity, and a data-driven mindset, where each team member is empowered to make an impact and push the boundaries of what’s possible.
• As the Campaign Manager, you’ll have the opportunity to work with cutting-edge tools and innovative technologies like Monday.com, Make.com, and on-site RPAs, while driving impactful campaigns that contribute to Syntech’s marketing success. If you're someone who thrives in a high-performance, fast-paced environment, enjoys solving complex problems, and is passionate about driving campaign results, Syntech is the place for you.
• Join us and become part of a team where creativity meets technology, and your work will shape the future of marketing at Syntech.

Minimum Requirements    

• 3+ years of experience in campaign management, preferably in a digital marketing environment.
• A minimum of an undergraduate degree in Marketing, Business Administration, or a related field.
• Proven ability in creating B2B, B2C, and/or B2B2C campaigns.
• Experience working across a variety of marketing channels.
• Proven ability to drive ROI through data-driven marketing campaigns and strong analytical skills.
• Expertise in content that drives campaign objectives (or working closely with creative teams to develop compelling content).
• Strong project management skills with the ability to manage multiple campaigns simultaneously, balancing deadlines, budgets, reports, and priorities.
• Familiarity with analytics methods as well as analytical tools.
• Excellent communication and collaboration skills, with the ability to work cross-functionally.
• A passion for driving results and delivering high-impact campaigns that contribute to overall business growth.

Desired Personality Traits:

• Data-driven and results-oriented, with the ability to adapt to new technologies and tools.
• Highly organised with the ability to manage multiple, complex projects at once while maintaining focus on results.
• A natural problem-solver who is able to adjust strategies quickly based on data insights and feedback.
• Collaborative and team-focused, but able to work independently when required to meet deadlines and objectives.
• A creative thinker who is not only focused on execution but also has a knack for coming up with innovative approaches to campaign challenges.

Duties and Responsibilities    

• Campaign Planning & Execution
• Lead the planning, execution, and management of marketing campaigns across multiple channels (digital, print, social, & email).
• Work closely with senior leadership to ensure campaigns align with overall business objectives and brand positioning.
• Develop and manage campaign timelines, budgets, and resources, ensuring deadlines and KPIs are met.
• Data-Driven Analysis & Optimisation:
• Track and measure campaign performance, using analytics and data-driven insights to optimise and improve campaign results in real time.
• Prepare regular performance reports for senior management, showcasing the ROI, KPIs, and areas of improvement.
• Use A/B testing, customer segmentation, and other analytical methods to drive continuous improvement in campaign effectiveness.
• Content Creation & Strategy:
• Collaborate with creative teams to develop compelling content that resonates with target audiences and drives engagement.
• Develop content strategies for each campaign, ensuring all assets are aligned with campaign goals and are produced on time and within budget.
• Ensure consistency of brand messaging across all campaign touchpoints.
• Cross-Functional Collaboration:
• Work alongside the marketing, sales, product, & management teams to ensure campaigns are implemented smoothly and effectively.
• Ensure clear communication and alignment with internal teams to drive collaboration and synergy across all channels.
• Campaign Monitoring & Reporting:
• Create & implement campaigns that drive business objectives & achieve set targets.
• Monitor campaign performance continuously, providing actionable insights to improve future campaigns.
• Conduct post-campaign analysis to assess effectiveness, identify opportunities for optimisation, and apply learnings to future initiatives.
• Stakeholder Management:
• Regularly update stakeholders on campaign progress, challenges, and key results.
• Ensure that all campaign results and adjustments are communicated clearly to stakeholders to drive alignment and maintain trust.
• Share post-campaign POE & performance reports with all stakeholders (ensuring they're accessible & informative).

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Job Advert Summary    

• At Syntech, we’re a forward-thinking, technology-driven company that places innovation at the core of everything we do. We pride ourselves on being at the forefront of ecommerce, traditional retail, digital marketing, and automated solutions, constantly evolving to stay ahead of the curve. Our culture fosters collaboration, creativity, and a data-driven mindset, where each team member is empowered to make an impact and push the boundaries of what’s possible.
• As the Marketing Operations Lead, you will be the engine of the marketing team, ensuring that everything runs smoothly and that each team member has what they need to succeed. You will manage workflows, optimise processes, and eliminate manual touchpoints. With a strong focus on automation, efficiency, and transparency, you will help us drive high-quality output and ensure that our team operates at 100%.
• This role requires someone who is highly organised, capable of leading and supporting the team through daily and weekly tasks, and someone who thrives in a data-driven environment. You will be central to ensuring that projects are completed on time, on brief, and without the bottlenecks that can hinder creative output. The Marketing Operations Lead should be a proactive, solutions-driven individual who understands the importance of innovation and can help us continually evolve.
• As the Marketing Operations Lead, you’ll have the opportunity to work with cutting-edge tools and innovative technologies like Monday.com, Make.com, and our on-site RPA, while optimising processes and workflows for maximum efficiency. If you're someone who thrives in a high-performance, fast-paced environment, enjoys solving complex problems, and is passionate about driving operational excellence while supporting the creative vision, Syntech is the place for you.
• Join us and become part of a team where creativity meets technology, and your work will shape the future of marketing operations at Syntech.

Minimum Requirements    

• 3+ years of experience in Marketing Operations, Project Management, or Traffic Control within a marketing or creative environment.
• A minimum of an undergraduate degree in Marketing, Business Administration, or a related field.
• Extensive experience with Monday.com or similar work management tools
• Experience with marketing automation tools and integration a bonus (like Make.com, RPA, MailChimp, et cetera)
• Proven track record in resource allocation, ensuring team members have everything they need to deliver quality work on time.
• Strong data management and reporting skills with the ability to track key performance metrics and drive improvements based on insights.
• Excellent communication and problem-solving skills, with the ability to address issues quickly and maintain smooth operations within a fast-paced, dynamic team environment.
• Ability to understand the needs of creative professionals and provide the support and resources necessary for their success, without getting involved directly in the creative process.

Desired Personality Traits:

•  A supportive team player who is firm when necessary to ensure that deadlines are met, quality is maintained, and the team operates at full capacity.
•  Proactive, results-driven, and self-motivated, with a constant focus on improving processes, adapting to change, and solving problems in real time.
•  Highly organised and capable of managing multiple tasks while maintaining a calm, clear approach to prioritising competing demands.
•  Tech-savvy, with an interest in leveraging automation and modern marketing tools to improve operational efficiency.

Duties and Responsibilities    

• Task Management & Scheduling:
• You’ll receive, review, schedule, and manage expectations on all incoming tasks using Monday.com and other integrated tools.
• Ensure all tasks are prioritised, briefs are clear, deadlines are clearly defined, and each team member is aligned with expectations.
• Track the progress of tasks and proactively address any delays to ensure the team stays on target and meets deadlines without compromising quality.
• Team Support & Resource Allocation:
• Act as the point of contact for communications, asset management, and design bookings.
• You’ll support the creative team by ensuring they have the resources, information, and support needed to succeed (without directly engaging in design or copywriting work yourself).
• Focus on ensuring everyone is equipped to achieve their best work, removing roadblocks and optimising workflows to meet deadlines efficiently.
• Stakeholder Communication & Problem Solving:
• Lead daily and weekly huddles to ensure alignment and keep all team members informed on project progress and blockers.
• Serve as the liaison between different departments, addressing any communication gaps and escalating issues proactively.
• Problem-solve quickly and efficiently, addressing challenges as they arise and ensuring the team remains productive and aligned.
• Process Optimisation & Quality Control:
• Collaborate with senior team members to continuously optimise team processes for maximum efficiency, consistency, and quality.
• Ensure we are leveraging integration and automation opportunities (like Make.com or on-site RPA) to streamline our operations, eliminate manual tasks, and improve overall workflow.
• Metrics & Reporting:
• Track and report on key metrics, including task completion rates, deadlines met, revisions, and overall team performance.
• Ensure that performance data is regularly communicated to the Marketing Manager, with proactive insights into how processes can be improved or optimised based on these metrics.
• Honesty, Transparency, and Innovation:
• Foster a culture of support and transparency. Encourage open discussions around challenges, mistakes, and opportunities for improvement.
• Maintain a data-driven mindset, proactively seeking innovative solutions to problems while driving efficiency and process improvements. You’ll lead by example in how to engage authentically with challenges.

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Job Advert Summary    

• Syntech Distribtuion (Pty) Ltd is seeking a dynamic Sales Support Assistant to join our fast paced Sales team. The Sales Support Assistant is responsible for providing administrative support to the external sales/VAR team, ensuring that sales-related activities are completed accurately, timely, and in a professional manner. Administrative tasks such as data entry, record-keeping and order processing as well as providing Syntech’s customers with a fast, accurate and exceptionally high level of service are critical to succeeding in this role. The ideal candidate will have excellent organizational and communication skills, strong attention to detail and a love for working in a very structured environment. Proficiency in using relevant software applications, such as Microsoft Office 365, TEAMs, and various other organisational and productivity tools is required. Additionally, they should have a customer-centric mindset and be able to work well both independently and as part of a team.

Minimum Requirements    

• Completion of Matric or National Senior Certificate – Tertiary qualification a benefit
• Trustworthy and dependable
• Punctual and willing to do what is necessary to meet deadlines
• Ability to take initiative and manage own time effectively
• Strong attention to detail
• Sense of urgency and a strong work ethic
• Very good communication skills (verbal and writing)
• Able to communicate with different levels of customers with professionalism
• Strong knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook recommended
• Knowledge of Office 365 applications
• Work well and remain calm under pressure
• Excellent organizational, communication, and problem-solving skills
• Ability to work independently and as part of a team
• Positive attitude and willingness to learn
• Time management and prioritizing

Duties and Responsibilities    

• Sales Support 
• Receiving and Process orders on the company system (Fincon) timeously and accurately (Orders Box)
• Verifying orders, including delivery details with accuracy.
• Daily communication to warehouses to ensure orders are invoiced and dispatched timeously
• Manage and communicate orders with insufficient stock to the manager and customer
• Monitor delivery of parcels to customers/end-users and follow up / investigate undelivered orders
• Assist with account manager queries/customer queries whilst account managers are out of the office or unavailable to assist
• Timeous responses to orders, queries, and internal communication
• Expediting orders through internal liaison
• Collaborate with other departments to ensure the timely delivery of products/services
• Manage Orders inbox and use categorizing and flagging system.
• Sales order management of all sales orders placed by account managers and customers
• Respond to all relevant queries and requests emailed to the group mailbox
• Track ETA’s using the internal resources (Trello)
• Reporting on outstanding orders (Report Fincon/Clicdata/Finstock)
• Query handling
• Issuing invoices and signed POD copies to customers.
• Compiling weekly/monthly reports (Forecasting)
• Directing feedback from customers to relevant Account Managers
• Liaise with Account Managers on administrative support required. (Escalations)
• Handle customer inquiries, complaints, and issues in a professional and timely manner
• Relationship Management:
• Develop and maintain positive relationships with customers and internal stakeholders.
• Proactively communicate with customers regarding order status, delivery schedules, and other relevant information
• Collaborate with other departments to ensure a seamless customer experience.
• Identify opportunities for process improvements and share feedback with the sales team and other relevant departments.

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Job Advert Summary    

• Syntech is a rapidly growing technology distributor dedicated to improving lives through innovative technology. Our diverse product range includes cutting-edge smart home devices, the latest gaming gear, consumer electronics, and a wide array of commercial solutions. We are looking for a dedicated E-commerce Listing Assistant to join our dynamic marketing team based in Cape Town.
• As the E-commerce Listings Assistant, you will play a crucial role in our listings team, working in the listings team. You will support the creation, optimisation, and management of product listings across our platforms, ensuring content is accurate, engaging, and up to industry standards. You’ll also play a key role in maintaining our listing workflows and managing content storage.

Minimum Requirements    

• 1+ years’ experience in e-commerce, product listings, digital marketing, or a related field.
• Strong command of the English language, with excellent writing and proofreading skills.
• Strong organisational skills, with an eye for detail and a methodical approach to managing multiple projects and deadlines.
• Advanced PC skills, including proficiency in Microsoft Office (Excel, PowerPoint) and basic familiarity with design tools such as Photoshop.
• Familiarity with WordPress, content management systems (CMS), and SEO best practices.
• Self-motivated with the ability to work independently and handle a fast-paced, ever-changing work environment.
• Excellent communication skills and a proactive, energetic attitude.
• Comfortable with learning and using new software systems and project management tools (e.g., Monday.com).
• Proficiency or interest in combining copywriting techniques with AI prompt engineering.
• Ensure that published listings maintain the essence of Syntech's brand voice.

Duties and Responsibilities    

• Assist the Listings Team with creating, updating, and managing product listings on Syntech’s website and retail partner platforms.
• Ensure product content, descriptions, images, and attributes meet minimum quality standards and SEO requirements.
• Upload and update product images and graphics, working closely with design teams and partner brands when necessary.
• Keep product content and assets updated on SharePoint, ensuring taxonomy standards are met at all times.
• Collaborate with the Retail team to maintain and edit listings for partner retailers, ensuring consistency and quality across platforms.
• Assist with the management of Syntech’s WordPress sites, maintaining product, brand, and sale pages as needed.
• Ensure all product listings meet the deadline requirements, aligned with priority.
• Monitor and maintain SEO scores for all product listings, ensuring they meet the “Very Good” rating threshold.
• Ensure banners and featured products on Syntech’s website are up-to-date and refreshed according to deadlines.
• Assist in processing website queries, ensuring smooth day-to-day operations.
• Assist with ad hoc department projects as needed.
• Assist with external content partners as needed.
• Proactively engage with your personal & professional development path, ensuring it is on track with agreed expectations.

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Job Advert Summary    

• We are seeking a Retail Field Representative responsible for maintaining and elevating the presence of our products in retail stores. This role includes ensuring visually attractive product displays, educating store staff on product features, and implementing marketing strategies to drive sales. The ideal candidate will be passionate about technology, possess excellent communication skills, and have a strong ability to cultivate and maintain relationships with retail partners.

Minimum Requirements    

• In-depth knowledge of consumer electronics and current technology trends.
• Exceptional verbal and written communication, presentation, interpersonal, and decision-making abilities.
• Ability to work independently and manage multiple tasks effectively.
• Proficient in using Microsoft Office Suite.
• Valid driver's license and reliable transportation.
• Willingness to travel extensively within the assigned territory.
• Ability to lift and transport products, as well as promotional materials.

Duties and Responsibilities    

• Merchandising and Display Management:
• Ensure product displays are visually appealing, fully stocked, and aligned with company standards.
• Implement planograms and promotional displays as directed by the retail team.
• Maintain layout plans, shelves and inventory across all stores.
• Monitor and report on stock levels, product placement, and competitive activities.
• Optimize customer engagement and sales by showcasing products effectively.
• Retail Partner Support:
• Build and maintain strong relationships with store managers and staff.
• Stock sales floor shelves and create visually appealing product displays.
• Take strategic actions to maximize sales, reduce stockholding, and enhance stock turnover.
• Provide training sessions on product knowledge, coaching staff in essential technical and sales skills.
• Ensure retail staff are well-informed about product details and ongoing promotions.
• Assist retail staff with product inquiries and troubleshooting as needed.
• Sales and Marketing Execution:
• Implement marketing and promotional strategies to boost product awareness and drive sales.
• Stay current with industry best practices through regular training sessions.
• Conduct in-store demonstrations and events to showcase products and engage with customers.
• Gather and report customer feedback, sales data, and market trends for continuous improvement.
• Field Reporting:
• Communicate trading issues and concerns promptly with management.
• Prepare regular reports detailing merchandising activities, store visits, and sales performance.
• Identify and address any challenges or opportunities encountered in the field.
• Travel and Territory Management:
• Travel to various retail locations within the assigned territory.
• Efficiently manage time and travel expenses to maximize coverage and effectiveness.
• Ensure that all visits are scheduled and documented accurately.

go to method of application »

Job Advert Summary    

• We are seeking a Retail Field Representative responsible for maintaining and elevating the presence of our products in retail stores. This role includes ensuring visually attractive product displays, educating store staff on product features, and implementing marketing strategies to drive sales. The ideal candidate will be passionate about technology, possess excellent communication skills, and have a strong ability to cultivate and maintain relationships with retail partners.

Minimum Requirements    

• In-depth knowledge of consumer electronics and current technology trends.
• Exceptional verbal and written communication, presentation, interpersonal, and decision-making abilities.
• Ability to work independently and manage multiple tasks effectively.
• Proficient in using Microsoft Office Suite.
• Valid driver's license and reliable transportation.
• Willingness to travel extensively within the assigned territory.
• Ability to lift and transport products, as well as promotional materials.

Duties and Responsibilities    

• Merchandising and Display Management:
• Ensure product displays are visually appealing, fully stocked, and aligned with company standards.
• Implement planograms and promotional displays as directed by the retail team.
• Maintain layout plans, shelves and inventory across all stores.
• Monitor and report on stock levels, product placement, and competitive activities.
• Optimize customer engagement and sales by showcasing products effectively.
• Retail Partner Support:
• Build and maintain strong relationships with store managers and staff.
• Stock sales floor shelves and create visually appealing product displays.
• Take strategic actions to maximize sales, reduce stockholding, and enhance stock turnover.
• Provide training sessions on product knowledge, coaching staff in essential technical and sales skills.
• Ensure retail staff are well-informed about product details and ongoing promotions.
• Assist retail staff with product inquiries and troubleshooting as needed.
• Sales and Marketing Execution:
• Implement marketing and promotional strategies to boost product awareness and drive sales.
• Stay current with industry best practices through regular training sessions.
• Conduct in-store demonstrations and events to showcase products and engage with customers.
• Gather and report customer feedback, sales data, and market trends for continuous improvement.
• Field Reporting:
• Communicate trading issues and concerns promptly with management.
• Prepare regular reports detailing merchandising activities, store visits, and sales performance.
• Identify and address any challenges or opportunities encountered in the field.
• Travel and Territory Management:
• Travel to various retail locations within the assigned territory.
• Efficiently manage time and travel expenses to maximize coverage and effectiveness.
• Ensure that all visits are scheduled and documented accurately.