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  • Posted: Nov 7, 2025
    Deadline: Not specified
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  • “We have the ambition to make a real difference in the world; helping our communities and guiding our clients to understand the diverse consumers around the globe while making our organization an amazing place to work for everyone. We strive for an inclusive culture where diversity of backgrounds, thoughts, and opinions is valued, encouraged, and promoted ...
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    Retail Lead South Africa NIQ-GfK

    Job Description

    • As a Retail Leader, you will play a pivotal role in managing and expanding our retail partnerships. You will lead a team of associates, drive strategic cooperation agreements, and ensure the delivery of best-in-class service. Your focus will be on securing long-term collaborations, developing new revenue streams, and enhancing the overall client experience. 

    KEY RESPONSIBILITIES

    • Strengthen and expand cooperation agreements with existing retail partners. 
    • Ensure all data partnerships align with the Partnership Program framework. 
    • Deliver exceptional service through your team and digital platforms. 
    • Identify and recruit strategic new retailers; enhance data inputs (e.g., promotional data). 
    • Drive sales growth, renewals, and accurate forecasting of revenue pipelines. 
    • Deepen penetration of the NIQ/GfK solution portfolio and foster third-party alliances. 
    • Develop strategic insights into retailer industries, markets, and clusters. 
    • Collaborate with Customer Success and other teams to define and execute Account Plans. 
    • Lead, coach, and inspire your team to achieve targets and grow professionally. 
    • Align company value propositions with evolving customer needs and market trends. 
    • Implement global and regional strategies effectively and drive organizational change. 

    CORE COMPETENCIES

    • Relationship Building (foster long-term, trust-based relationships with clients)
    • Active Listening (demonstrate genuine interest and understanding of client needs) 
    • Information Seeking (exhibit curiosity and pursue in-depth insights and opportunities)
    • Influence & Persuasion (effectively advocate for ideas and drive client engagement)
    • Inspirational Leadership (communicate vision clearly and motivate teams)
    • Negotiation (achieve win-win outcomes through strategic bargaining)
    • Composure & Resilience (maintain focus and optimism under pressure) 
    • Organizational Savvy (navigate formal and informal structures effectively)
    • Business Acumen (make informed decisions aligned with strategic goals and market trends) 

    QUALIFICATIONS

    • Master’s or bachelor’s degree.
    • At least 10 years of prior working experience for an agency or on the client side.  
    • In-depth understanding of the current challenges faced by the Retail Industry.  
    • Excellent problem solving/analytical skills, able to see the big picture and to think out-of-the-box.  
    • A good balance between hunter (business development) and farmer (servicing) profile.  
    • Excellent people management and management skills.  
    • Information seeking mentality and high level of eagerness to learn.  
    • A winning spirit with a true passion for Retail(ing).  
    • Digital omnivore, embracing innovation wholeheartedly. 
    • Advanced presentation and storytelling skills. 
    • Very good interpersonal and communication skills both orally and verbally.
       

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    Method of Application

    Interested and qualified? Go to NielsenIQ on jobs.smartrecruiters.com to apply

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