Risk Assurance Specialist at Santam Insurance

• The successful incumbent will be required to perform quality assurance and due diligence reviews on all portfolio administration business.

The scope includes:

• verification of business partner's application against their underwriting, premium collection, claims mandate finance and systems utilised.
• performing quality assurance reviews to provide independent assurance and advisory services to assist business in enhancing their overall operational governance processes, quality and service standards.
• support the Business to discharge their responsibilities relating to the compliance risk management process as required by relevant regulatory requirements, applicable codes of conduct and minimum standards.

Qualification and Experience

• Relevant Bachelor’s degree
• Knowledge of risk management and risk management practice
• Exposure to a Quality Assurance environment and Internal Audit
• Underwriting, premium collection and claims business experience
• Knowledge of FAIS
• Understanding of the regulatory and business environment of the Short-Term Insurance industry.
• IT Governance & Information Systems Audit
• Valid driver’s licence (able to do domestic travel )

Skills

• Ability to design, document and perform risk based audits
• A good knowledge of the business and the ability to evaluate risks
• Ability to take a holistic view of the organisation in determining and positioning compliance risks
• Ability to identify strategic issues through critical reasoning
• Ability to effectively influence across all relevant levels within the business unit, including senior and middle business management.
• Ability to effectively plan and set priorities for self and engagement team
• Strong communicator
• Strong project management skills
• Results oriented with a strong deadline focus
• Ability to build strong relationships and to work with others towards shared goals
• Team player able to collaborate and support colleagues and peers across the organisation, while still being able to work independently when needed
• Flexible and open to change and innovation
• Good conflict management skills
• Good negotiation and problem-solving skills
• Strong attention to detail
• Good report writing and presentation skills
• Strong analytical skills