Risk Manager at The Universal Service and Access Agency of South Africa (USAASA)

Key outputs: 
Risk Identification 

• Systematically scan the internal and external environment for potential threats (financial, operational, strategic, reputational, compliance, hazard/safety, technological, geopolitical, etc.). 
• Understand the Agency’s specific vulnerabilities 

Risk Assessment and Analysis 

• Evaluate the likelihood of identified risks occurring. 
• Assess the potential impact (financial, operational, reputational) if risks materialize. 
• Prioritize risks based on their severity and probability (often using risk matrices) 
• Develop and implement strategies to manage prioritized risks 
• Design and oversee internal controls  

Risk Monitoring and Reporting 

• Continuously track identified risks and the effectiveness of mitigation strategies. 
• Monitor the external environment for emerging risks. 
• Prepare regular risk reports for EXCO, Board Committees, the Board, and relevant stakeholders, communicating the risk landscape clearly and concisely. Ensure the Agency complies with relevant laws, regulations, and industry standards related to risk. 

Compliance & Governance 

• Support the Board and Audit Committee in fulfilling their risk oversight responsibilities. 
• Develop and maintain the Agency's risk management framework and policies. 

Crisis Management & Business Continuity 

• Develop plans to respond effectively if major risks materialize (crisis management). 
• Ensure plans are in place to maintain critical operations during disruptions (business continuity planning). 
• Coordinate response efforts during incidents.  

Fostering a Risk-Aware Culture 

• Promote understanding of risk management principles across the organization. 
• Train employees on risk identification, reporting procedures, and relevant policies. 
• Encourage open communication about risks without fear of blame  

Minimum Requirements & Experience 
Qualifications/Knowledge

• Bachelor’s Degree in Economics and Risk Management, Audit, Finance, Business Administration or related field 
• Post Graduate Diploma in Risk Management will be an added advantage 
• 5-7 years of experience in a Risk management environment