Room Attendant (Fixed Term-Contract) at South African National Parks (SANParks)

• A vacancy currently exists for a fixed term, Room Attendant in Addo Elephant National Park– Matyholweni Section. The successful candidate will report to the Duty Manager.

Location

• Addo Elephant National Park

Requirements

• Grade 12 (Matric) NCV Level 4 certificate or equivalent.
• 1–2 years of practical work experience in public cleaning/ tourism/hospitality environment.
• Customer service skills.
• Certificate in Public Cleaning or a Learnership, desirable.
• Cleaning in a hotel or similar establishment, desirable.
• Health and safety awareness.
• Communication skills both written and verbal.
• Good interpersonal and customer-service skills.
• Ability to work independently and as part of a team.
• Knowledge of First Aid will be an added advantage.
• Ability to follow instructions, policies and health and safety (OHS) procedures.
• Good time-management and organizational skills.
• Reliable, punctual, and trustworthy.
• Ability to identify and report maintenance, safety, and environmental problems.
• Must be willing to work weekends, public holidays, and varying shifts as required by the hospitality industry.

Responsibilities

• Cleaning in and around chalets (changing bed linen, sweeping and mopping floors or polishing furniture, and emptying trash containers).
• Cleaning public areas.
• Reporting abnormalities to the supervisor.
• Controlling inventory items and ensure that the appropriate quantities of inventory items are present in chalets.
• Reporting maintenance faults in the maintenance register.
• Assisting in the laundry when necessary.
• Delivering high-quality services; being committed to continuous improvement.
• Managing customer expectations.
• Addressing customer needs.
• Evaluating Customer service.
• Responding to and anticipating client needs in a timely, professional, helpful, and courteous manner, using effective interpersonal skills.
• Striving to consistently meet service standards.
• Effectively planning, scheduling, prioritising, and controlling activities.
• Organising and prioritising tasks so they can be performed within the specified time and achieve the most efficient use of time.
• Prioritising work.
• Managing own time effectively.

Please Note

• The successful candidate will have to provide their own accommodation as there is no official accommodation in the park.
• The remuneration package includes a basic salary, aligned with a Paterson A3 job grade.
• SANParks is an equal opportunity employer. SANParks reserves the right not to make an appointment. South African citizens will receive priority unless otherwise specified. Preference will be given to qualifying candidates with disabilities.
• Appointment will be in accordance with EE plan targets.

Paterson Grade

• A3

How To Apply

Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:

• Documents Required
• Application will only be considered when you have completed the below steps:

Complete the link below:

• https://forms.office.com/r/ti7919nPn8
• Supporting documents such as details CV, certified copies of qualifications, and other relevant documents must be emailed.

Use the following reference number on your application: AENP/RAFT

• Att: Ms Ilze Jonker
• Addo Elephant National Park
• E-mail: [email protected]
• Applications that have not been responded within 21 days should be regarded as unsuccessful.

Closing Date

• 01 October 2026