Route Controller at RCL Foods

The role will be based in Polokwane and report to the Distribution Manager. The main purpose of the role is to address regular operational needs of customers, monitor and ensure improved route optimisation and driver efficiency, support the Sales Rep in providing adequate route optimisation and rationalisation solutions,  ensure our customer needs are met within a viable business framework, provide a link between despatch and drivers for a seamless transition of products and provide key trade intel and address regular customer service requirements.

Minimum Requirements    

• Matric
• Diploma/Degree in Logistics Management
• Valid Driver's License 

Duties & Responsibilities    
Ensure efficient and cost-effective product distribution

• Ensure driver teams deliver according to mapped and optimised routes
• Ensuring all new and old customers are plotted on existing optimisation system in line with distribution goals
• Ensure orders are geared towards improving truck utilisation and loaves/km
• Ensure driver teams orders/invoices correspond with bake plan before vehicle leaves Depot/Bakery

Ensuring balancing of orders placed, delivered and returned

• With sales support team ensure customer order patterns are accurate to deliver a precise bake plan
• Daily monitoring and tracking of returns
• Crafting and actioning plans to drastically improve returns

Managing driver shorts and crate shorts

• Daily monitoring and tracking of driver crates and shorts as per agreed targets
• Crafting and driving innovative ways to reduce these numbers

Submitting frequent (daily) sales figures from drivers

• Ensuring driver teams sales are in line with sales targets
• Sourcing and distribution of key trade intelligence
• Providing actionable plans for improvements and combating competitor activities

Ensuring the capturing and allocation of all customer details

• Ensuring all customer details and classifications are loaded correctly on new accounts and are correctly listed on existing accounts

Ensuring driver competency and delivery time management

• Support, train, discipline and lead the driver & van assistant teams to deliver sales excellence
• Ensure timeous driver dispatch from the bakery with correct invoicing
• Employ efficient route riding system to see all customers within each quarter
• Execute driver team performance scorecard to deliver sales excellence i.e., Customer ratings, delivery times, peer review, sales growth, etc

  Trade Price monitoring

• Submission of frequent (at least weekly) price surveys
• Monitoring our RSP’s and executing pricing strategy, policy and mandate 

Deadline:27th June,2025